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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I needed a document to prove that my account for Global Payment service was really mine.
Then I called for Payoneer customer care, I explained my needs, and all I had to do was waiting a few minutes to be satisfied.
It's really pleasant to know that you can count on your payment company to help you be credible in the eyes of your customers, to help you grow your business.
Thanks Payoneer!
One of the things that I like the most is their very customer centric support. Since I started using Payoneer at the beginning I made tons of calls to support to better understand certain topics and they always, allllllways, helped me out in a very polite and quick way.
Quick response and timely rectification of my complaint
Fast transaction and reliable company with amazing customer service.
I started reselling online five years ago. I could not make my small business prosperous without the help of Payoneer. I applied for a Payoneer account and it was made effortlessly. Payoneer also grant me a US bank account to receive my payments. With the Payoneer mastercard I have the liberty to pay anywhere locally and around the glob. I wish the bond between me and Payoneer grow stronger, the trust and faith grow deeper and the relation will continue beyond time. Thank you Payoneer
Always get great service, fast & professional Highly recommend
Great service and amazing stuff! Respect to Timur and all great crew who is working at Payoneer! ;)
Overall experience with local customer support in Ukraine was Good.
I've never had bad experiences with them. Payoneer works every time. Payments are not processed on non-business days, which is a bummer for me, but everything else including the customer service is very polite and helpful.
Thanks!
They are good company, reliable system to transfer or protect your money to support your business. Thanks
Today I became fully satisfied with the representative of Payoneer customer care service. Many people in our country are using Payoneer. I think Payoneer has acquired the global position for its support and service.
It was very nice experience there agents are so professional listen calmly and response all the queries with patience and there services are excellent
Customer support was awesome. I was very surprised to be number 1 on the call list. I also received professional help and support. Now I can continue setting up my business knowing that I can withdraw funds securely and have 24 customer support to help me
It was amazing experience, issue was resolved. Please fix your live chat service.
I had the best best experience with Payoneer. Highly recommended!
I'm mostly satisfied with the service from Payoneer,
I recommend to other people as a great work Payoneer is providing.
Payoneer gives the best service. Always. I am very pleased with this service and I never worry about my funds not being in secure hands.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members