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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Few days ago i lost my Sim Card and now i have a new phone numbers that is why i want to remove my two step verification from my payoneer account. Now i talk with customer Care, they told me they will reply me in my email and it will be solve within 3-5 days. Thank you so much
The representative was able to immediately distinguish my concern and promised to take care of it in 1-2 business days as this was registered May 4,2020 but not yet taken care of as of May 20,2020. Account is badly needed.
The agent was able to resolve my issue and that shows that Pioneer offer manual options for agents to assist us
Extremely smooth process of everything from creating account to providing details to get the payments.
It has been 8 business days since I registered but still hadn't been approved or asked for further information I had a worry when I contacted the support team though my issues were answered and quite helpful
I called during quarantine thinking that I was going to be on hold for an extremely long time as I had to do with other business I was dealing with. Payoneer was quick to my service. The representative was professional and efficient. I am another satisfied customer so I am taking this time to say Thank You Payoneer.
I receive money from the US and the payoneer Global Payment System is all that was needed to receive payments smoothly without any trouble. It works!
Service is quite good from customer care executive. But my account problem still not resolved.
Ok naman kailangan lang talaga maayos ang mga submit na requirments, para makatanggap nang payments mula sa yaar.
I am happy they still have their customer service team helping the clients.
Good service, helpful with issue and solve the problems
Great experience great customer care services thanks
I enjoy every bit of it, it was so nice joining this service it very professional
Thank you so much!
Excellent service and wonderful platform
Excelente atendimento mesmo eu não falando inglês e espanhol. O consultor que me atendeu me ofereceu suporte entendendo meu "Portunhol".
They are very good, and the customer care is really helpful, the money transfer very fast to my account
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members