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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I am very happy that you people can explain so well
For the verification ID card was smooth! Still waiting for my bank to be added thanks you!
I was happy to reach out to Payoneer's Customer Service over an international land line since I am not from the USA. I got a live agent quickly and it wasn't complicated to navigate towards her. She listened attentively, got it quickly and checked the situation rather fast and then I understood completely where the issue was and not on Payoneer's side actually. It was helpful and now my client residing in the third country got informed instantly and will be easier for him to resolve the problem on his side so I could get my earned funds.
I called their customer service call centre. They answer my call very quickly. The person who answer the call is very friendly. I can't speak English well but he understood everything and resolved my issue. Highly recommended Payoneer.
Its not often you can say that you bank customer support is good. Past experiences at other banks have been painful. Not Payoneer! I had a quick and efficient resolution to my problem. I am very grateful to Shawna for helping me out and giving me peace of mind.
I have been a customer for years with very few issues. I recommend Payoneer 100%
I wished payooner will reduce activation of account to $50 or will make it free just as the started.
Payoneer have excellent customer care. I call on their helpline number and my issue for payment link was solved with in few minutes.
Pending transfer and right away its been solved. Thanks for the repesentative. Very quick responsive
I totally like the services offered by Payoneer. The customer representation is done in a satisfactory manner, Thank you Payoneer
Got few accounts with Payoneer and its awesome. Reasonable fees. Great support. Highly recommended!
Payoneer customer services is very good,
I am happy with payoneer customer service
I've used Payoneer for years now and am on my 3rd Mastercard with them! They're efficient, their customer care friendly, and, most importantly, they facilitate international payments for my business without a glitch. Quite frankly, I'd be lost without the wide range of payment facilities (effectively including an overseas bank account) they offer.
Natalia is a lifesaver. I am now able to run my business again.
Thank you, Natalia
Want to be able to receive fund, transfer fund and withdraw without stress. I should be able to do that without been ask so many questions like providing my url etc
I need a global bank account but Payoneer doesn't give me I am not happy
I really need one more global bank account of us
I really tell him about my problem but they don't give me it.
I have called from North Cyprus to report a lost card. We have problems with mail because of the place I live in and the customer service was really helpful with every detail, truly professional and understanding.
I always love Payoneer. Their customer service team always response quickly to calls so I never wait long for an answer and they are very helpful and courteous.
The customer care unit provides better services for the satisfaction of the clients.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members