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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I's facing problem withdrawing and sending money. I called to the customer service number and my problem was fixed in 5 minutes. I'm really glad.
Thanks!
It was good discussing issue with the agent. I fully understand.
I have been using payoneer for like last 8 years and it helped me a lot in my freelance business i can proudly say i am a happy payoneer customer
Dealing with Payoneer for me has a WOW Experience, not only does this company offer what I needed, but also it's capacity goes beyond the realms of what I originally needed.
I do not have any issues with Payoneer. This is a great platform. Superb service and easy to navigate.
It's amazing experience with payoneer thank you so much!
If you are freelancer from Africa and you don't have a payoneer account you are deceiving yourself. Their customer service is very nice.
Very polite staff. They provide clear direction and solutions to the issues. They deliver on what ever they promise. So far, I am very satisfied
They provide me excellent customer service and I am very happy with this.
I am so glad to have this service, I would not change for another.
You guys have the best support! Very polite and courteous. Response was very quick!
I was kindly supported with customer service department.
Customer representatives were very polite and understanding of the situation and worked assiduously to get the situation solved. Would definitely recommend Payoneer to anyone.
This is very strong customer service you can ask anything... Best team ever
ITS BEEN HURTFUL NOT TO BE ABLE TO GET ACCESS TO MONEY I WORKED BECAUSE MY MAILS WERE REPLIED BUT CALLS DIDN'T GO THROUGH FROM MY LOCATION, ONLINE CHAT TOOK FOREVER TO RESPOND, BUT IN THE END, I THANK GOD THAT I WAS ABLE TO GET MY PROBLEM TO THEM THROUGH MY HUSBAND WHO LIVES AND RESIDES IN AMERICA. WHAT IF SOMEONE HAS SIMILAR ISSUES AND HAS NO ONE IN AMERICA, HOW THEN WILL THEIR ISSUES BE RESOLVED. THANKS
This Payoneer app is very good and they can talk with very polite and they can reply fast
Simply the best service ever. I was given enough time to explain my problem, the service provider took into account every detail I gave and resolved the issue in an instant.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members