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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Got my account locked for no reason and canceled all my payments which I have lost. Now, I'm unable to request payment and can't get paid.
Highly disappointing!
I had 2 questions concerning global payments services and transfers. Both of my questions were answered quickly and clearly. This is not the first time that I have called customer service and EVERY time I have been assisted promptly and your agents are always very professional. I love your service!
I have been using payoneer services for a great time and payoneer made business easy
I'm a full time software & motion UIUX designer and been using Payoneer for 4 years now.
It's really hard to earn money from online and it's way more harder than that, when you wanna bring your hard earning money to your own local bank from abroad.
In a country like Bangladesh when there's no PayPal or any payment service options are available, Payoneer is always been there for me.
Forever thanks for Payoneer for your low cost and fast financial services.
<3 Much love from Dacca, Bangladesh.
I had money being held for more than a week, after many attempts to resolve through market place and email and live chats I finally tried calling. The rep was polite and quickly resolved the issue... Wish I'd saved a lot of wrecked nerves and headaches and just called them.
Even though I had to explain several times, still it was a good experience as the support was amazing.
It Payoneer is the best platform of freelancer. We are very happy used payoneer. Very easy safety.
The CS manger answered all of my questions and gave a good advice on how to save money with currency conversion and withdrawals.
For some reason I was asked for additional proof of rsidence and I was provided with the options and after submitting the information it ws approved thanks Payoneer.
I am new for Payoneer and I try to work with it but the global service is not approved yet. What shall I do?
Is very useful to have payoneer and is easy to receive money worldwide
She helped me very well and i felt safe and easy to get help
At first I was worried about the service and treatment I would get from the Company, but got more confident and secure after talked to the customer representatives. Awesome customer care!
Had a good experience with Payoneer, great and timely service
Amazing support and overall service to customers, issues are solved quickly and everything is explained really well.
I have provided all the information correct but when I try to log in to my account it comes to me a message that my account blocked
I contacted the pioneer representative regarding my query for the reapplication of new card. She explained everything politely and gave me clear solution. It was a nice experience, Thank you Pioneer
I am really happy from Payoneer support. They guide you and listen your problem patiently.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members