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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Very fast and reliable in funds delivery. I have no regret using Payoneer.
Verification process very slow as compared to competitors in market. Things can be improved a lot more. Thanks
Very helpful. But I hope my problem will be solved
Excellent service quick precise well done by agent he got to the point great job
Awesome customer service, the representative is very good. Concise and helpful.
It's a good bank you can trust anytime. You have no worries at all
I got my doubts solved out through Sophie, a very kind and smart person to give me an explanation about what is going on with the freezing of my earnings thanks
4 years that I've been their customers and never a big problem and the few little one, they resolved it with the smile and this is highly appreciated :) ! Thank you Payoneer!
Good service for 3 years now but now dont see how payonner will handle issue payment holding there acc for now
Terrible customer service, bad platform, poor technology
Good customer service when you have a problem. Easy to use web site and always updating customers
Good but payoneer executives doesn't clear me exact problem same issues same queries.
Representative was able to assist me with my queries.
I have been a customer for 4 years of Payoneer and I am very satisfied with their service.
Great customer care. They took time to explain to me what was happening with my card and admitted when they weren't sure of when the solution will come. Loved the transparency
The customer care service is amazing. I love the fact that they do everything in their power to see it that you are given what you requested. Amazing
Hi Sir...
1)My Smart National Identity Card Not Approved.
2)Live Chat Missing.
3)Receive Payment Problem
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- Suspicious reviews are flagged by our algorithms, moderators, and community members