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Payoneer

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 3 days

Instant Feedback

1 review

We monitor reviews for authenticity

Brazil
1 review
0 helpful votes
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Insatisfeito
August 19, 2020

A Payoneer não me diz claramente porque ainda não fez a transferencia do meu dinheiro. Jà entreguei todos documentos bancarios solicitados.

Date of experience: July 20, 2020
Curacao
1 review
0 helpful votes
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Very good one. My questions were all answered to my complete satisfaction.

Date of experience: July 20, 2020
Serbia
1 review
0 helpful votes
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Issue with the lost card
July 20, 2020

Very nice and kind customer service!
My problem was solved quickly!
5 Stars!

Date of experience: July 20, 2020
Bangladesh
1 review
0 helpful votes
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I am happy for your service
July 20, 2020

I am happy for your all service all time Payoneer help my all season I am really impressed

Date of experience: July 20, 2020
Pakistan
1 review
0 helpful votes
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Customer care
July 20, 2020

Very much understanding payoneer team. I am very much satisfied.

Date of experience: July 20, 2020
Pakistan
1 review
0 helpful votes
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Best for freelancers
July 20, 2020

Payoneer is best for freelancers but Payoneer not approve my account still. Its been 7 days. Please approve my account.

Date of experience: July 20, 2020
India
1 review
0 helpful votes
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Fake journey
August 19, 2020

I transferred my earned diamonds from bigo live but till now being harassed by payoneer for my amount transfer in my bank account

Date of experience: July 19, 2020
India
1 review
0 helpful votes
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Good
July 20, 2020

I like the way they assist me with my problem. They told wait for 24 hour qnd your problem will be sort out.

Date of experience: July 19, 2020
Philippines
1 review
0 helpful votes
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Awsome
July 20, 2020

Its nice,, and friendly talking have a good explanations regarding the solving problem..

Date of experience: July 19, 2020
India
1 review
0 helpful votes
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Superb
July 20, 2020

I received good solution. I got clarity from your solution. Thank you

Date of experience: July 19, 2020
India
1 review
0 helpful votes
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Best way to receive money from UK USA Europe. Paynoeer customer support is also best with fast service.

Date of experience: July 17, 2020
Pakistan
1 review
0 helpful votes
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Its my first experience with payoneer and right now i love this app but in future may b i get more enjoy from them

Date of experience: July 17, 2020
Ukraine
1 review
0 helpful votes
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Best So Far
July 17, 2020

Low transfer rates and very fast transaction. Other payment methods charge so much to transfer money but Payoneer is quite affordable. Again my payment reflected the same day, which was amazing

Date of experience: July 17, 2020
1 review
0 helpful votes
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Very good
July 17, 2020

I am very satisfied with the customer care. Its amazing. Keep up the good worK.

Date of experience: July 17, 2020
Jamaica
1 review
0 helpful votes
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Great
July 17, 2020

Wonderful service. Thank you for helping freelancers to be able to accept money from all over the world

Date of experience: July 17, 2020
Philippines
1 review
0 helpful votes
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Good service
July 17, 2020

Issue resolved, after a couple of months account pending.

Date of experience: July 17, 2020
Nigeria
1 review
0 helpful votes
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Customer Care Is Good
July 17, 2020

The customer care representative was very polite and solved my issue within minutes. Rating is 10/10

Date of experience: July 17, 2020
Brazil
1 review
0 helpful votes
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Nice Work
July 17, 2020

Good Service and very help full. I fill good to talk to customer service officer

Date of experience: July 17, 2020
Bangladesh
1 review
0 helpful votes
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Best Support Center of this World
July 17, 2020

Whenever i face a problem i called them they solve my problem everytime. There representatives are so polite and helpfull.

Date of experience: July 16, 2020
Pakistan
1 review
0 helpful votes
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Awesome
July 16, 2020

They solve every issue with great enthusiasm
Good service

Date of experience: July 16, 2020