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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Changing bank account online is hard and I had to call customer service regarding this.
Am with payoneer since long time and never had an issue without solving it and i appreciate the support they give us and how easy it is.
I will always stay a client with payoneer and i recommend it to everyone.
I have a company dealing with international customers and i was using some other company bank account to get the payments from my customers and was paying huge percentage to them for that but Payoneer makes it easier and now i am getting payments in my payoneer account with very less charges. Even it is very easy to get the payment in my home currency whenever i needed with a very good conversion rate. Thank you Payoneer.
One the best and fastest payment method and very professional
Do you know it's a very good service and the customer service reply quickly on or issue resolved on time is the best actually um I'm really grateful providing this service
So I was having an issue regarding my payoneer card order. I called at Payoneer's int number and Ms Wendy picked up the phone. She was super professional and polite. She listened to my problem and resolved it within less than a minute. I am very pleased and super happy.
I spoke to Andrea and she resolved my problem very quick and fast. Thanks to payoneer customer service.
They take to long to deposit your payments, charges are bit high and also they ask way to many kyc questions.
Wonderful experience thanks for help i feel very familiar with attended staff is too helpful i am rating 5 star to Payoneer staff I'm in too much tension and confusion but staff is very polite peaceful and with full of patience they clear my all doubt
I called on Payoneer contact number and they looked at the problem I'm facing and then they provided the information that I needed. Overall great experience.
It was unfortunate for the misfortune, I made a mistake while making previous Payoneer account by keying in wrong name as they appeared in the government issued ID, I have make the changes and my new account is ready for use to receive funds from my writerbay account
More than once, I have problems with my account and have been solved or given other alternative solutions
Great Experience, Very cool person. He responded to my all queries. :)
Upwork best partner, the fee is symbolic. For customer service, maybe you should have some skype or Viber call for those who are not from the USA.
It was ok and solved and i am happy about that. In a few hours from the first call everything was perfect.
They are providing good services which ease the payment for freelancer. Highly recommended
Thank you for satisfying my needs by answering my inquiries about my previous transaction with payoneer. Keep up the good work. Thank you and cheers!
Because of the FCA issue with wirecard they disabled the card so I could not use it to take my money out on any ATM and they didn't tell me how to re enable it so I had to call to find that out, it sucks because then they got the chance to charge me 15 dollars for a bank transfer and then my back another 11 for using their system so it sucks
Excellent customer service, card work very well. Just wondering if we cant receive it a little faster.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members