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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Very helpful and understanding. Went the extra mile
My account blocked without not asking me what happend on my side of story. Custumers not always right. You need listen sellers too. This broke my heart to payoneer. I hope I can get to my payoneer acount. But It was awesome until this mistake happend.
I used my GCASH Phone Number as my Account Number for Payoneer withdrawal, it was accepted. I processed withdrawal request, it was approved. I hope funds will reflect on my Gcash account.
Since I could not withdraw my money at ATM, I called Payoneer Customer Support. Surprisingly, I didn't have to wait for too long. It took a couple of minutes at most. The agent quickly helped me resolve the issue.
Without being given clear parameters on what should and what should not verification documents look like, it took many days to approve my application
The customer representative were wonderful. They posses a high level of HR, swift with providing solutions to problems and of course accommodating.
Didn't make me feel stupid for asking what to some may have been obvious, then also added value by pre empting a next step.
It tough experience by pending my incoming transaction for three working days and still not credited am feld up with the banking system of Payoneer
I have never face any problem in my payment. On my due date I get my payment easily. Regarding to the other payment app I will always recommend this app.
The customer service rep handled me professionally with promptness and courtesy. My issue is resolved right there and then when I called.
I enrolled in Amazon Fulfillment and chose Payoneer as my account to be paid on. The received the payment and are in the process of issuing my card. I see the balance and all the info I need. Furthermore, they just created a phone app so I'm connected all the time with my financial info.
I called customer support over the phone she was exceptional given me direct answers and she solved my problem
I had an issue with my account. The agents were very helpful and it was resolved in no time.
I was assisted by Emily and she is really friendly and helpful to assist. She is really professional, plus it was also super clear in giving explanation.
Thank you!
We all work harder and we are appreciated That and that's how Happy company is to be with. B grateful for everything they have done for Worldventures members around the world and we very surprise Payoneer thank you very muchwhat a powerful team
Tango me app chalata hun vahan se Paisa kamata hun ismein transfer karta hun good bahut achcha hai good
Service provider was really polite and cooperative. She listened and handled my issue in a proper manner. I was satisfied by the explanation and i hope my issue resolves ASAP.
I am very satisfied with payoneer customer support.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

