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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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It was ok but i need to get my issue solved so i may get my salary please see to my problem
I have only good things to say about Payoneer, using it to receive money, from the US companies I work for. Customer service is more than helpful anytime, I've called. Setup a confirm and go account really fast. Waiting to try their Payoneer Card and make it full-time equivalent to my regular bank account.
Why do you need to review it, that's not your money. We pay your fees that should be more than enough to release our money right away for us to transfer to our bank accounts.
Good experience my problem have solved my I enjoyed the conversation
I have always gotten quick and accurate information and always had my problems resolved quickly and efficiently with the utmost in professionalism. I would definitely and will recommend Payoneer to everyone I know. Thank you so much, Payoneer :)
Very satisfied with Payoneer customer service they always fix any issue I had quickly thank u Payoneer u are the best
Very gently help me. The customer care concern is very helpful.
I have been using Payoneer for my WorldVentures method of receiving payments. Very reliable and I am very happy with it.
It is a go to place for everyone doing business and making money online outside USA. It has help collect my pay monthly from Amazon for more than 5 years now.
Thanks.
I like the experience. Wasn't aware of the provision that occurs when fees transfer to my bank account.
They have a very good customer satisfaction ratio (10/10) and I highly recommend them to people in my community.
I have to use payoneer bank as this is where i get paid from my job. But starting from proving my address and everything, it started last month, but still im not able to use the service yet. Every process takes at least one week. And after another week, they say "oh the document you sent is too old. Update new one" are you seriously kidding me. I had to go to bank two times and uploading documents multiple times and it took a month for them to process it and it's still on the process. I wish i never have to use this bank... so upset.
Its a good money transfer platform but withdraw limit is too high compared to others
I haven't use Payoneer account because I was working for a company who transfered my money to my local account directly but now I am working as a freelancer so I found Payoneer the best service to receive money from the customers
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

