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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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They did great support when I called them directly. Thanks Nancy
It was great to use payooneer. It helped me to grow my business too. Easy withdraw and processing helps me a lot to ise it.
Till now I have received excellent customer service from payoneer.
I am happy to write this experience great support and job
You are doing great it's really help full for us freelancers to get money from one country to another. Thanks
So far payoneer has exceeded my expectations regarding being able to accomplish a technology 150 years ahead of it's time. I'm truly hoping it continues to enhance internally and be as transparent as it can be without selling business owners information.
Overall my experience is a blissfully one payoneer has helped my business to grow and so I'm very pleased to have this platform to promote healthy growth.
Perfect! Nothing more to say, just perfect! It fits all my needs and I don't know better!
Jean was just great! You need to really get more people like her!
Payoneer is a life saviour for anybody in latin america! Thank you guys, you are one of the main discussion topics when meeting with friends and colleagues.
Needed an update on a status that was pending. She was very polite and clear on issues and how to resolve. Made us feel comfortable.
Agent was very professional but the process online is not working and you are not advised of needing more documentation when using property owners utility bill for verification of address
I have a great experience with Payoneer, As a freelancer i am happy for hassle free payment solutions.
I had no problems at all. Information was precise and clear. Agent was very helpful and polite.
Great platform for withdrawing my money. Also if you face any issues their customer care people will get you through with care and respect :)
I will talk more about my experiences when I started using payoneer for my international payments from amazon (now I just create an account)
So far very pleased with the customer service response time. Though I'd hope never to encounter the same problem again with the initial requirements to create an account. It's been almost a week and I still haven't received my first transaction. This could've been easier for new users, I hope the service improves. I'm still waiting for my transfer to complete and can't wait till next week. Overall would rather use this than other apps.
Wonderful experience. Professional and accurate information. Informative and helpful
I was told after uploading picture that I will receive a mail in 2 to 3 working days but I did not receive the mail. Had to call again. Wish process was faster
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members