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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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My money withdrawal was processed on 29 July and its now 18 August 2020. No trace of the money. I think I have lost the money.
I used payoneer for 4 years. They make my life easier to receive and pay in online. Customer service is mervalous. For payoneer my https://www.themegium.com is blooming.
Hi,
I have applied for an account at Pioneer since June 9th 2020 and still my application is not approved. All the documents required are already sent to Payoneer.
I had issues with bank withdrawal and the customer care representative handled my request swiftly and professionally. Thumbs up to Payoneer!
Excellent from Anna made my day. She's the best customer support agent. She deserves a pay raise and promotion. Am very satisfied!
I think the lady on the phone was so good she should be general manager.
I had login problems due to a land line instead of a mobile line i put in the system...
I was having an issue with transferring my funds to my prepaid card, I called and I got all the help I needed. Simply Perfect
Establishing business relations with any company to receive payments on our firm's behalf and then they remit the same to us, can be worrisome. However, after interactiing with an extremely polite professional Aira, who was very patient and helpful, while remaining positive all the time sent me a clear and positive message. Your company means business and importantly, wants our business, even though we are starting something new.
Great service. Minds customer service and very effective
Excellent remote banking service
Excellent customer service
I am very satisfied
Its okay for now as im in the stage of verifying my information and ID. Once i can widraw from my account within the day i will give payoneer 2thumbs up
The payoneer message me and said I will no longer used my payoneer account and I cannot used it for receiving payment I message payoneer and send them request for re opening my account. I hope they give me a chance to re open my account and be able to used it again please help me guys. Thnks
Payoneer is the best tool to receive payments for anyone in any part of the world.
They described my transactions as fraudulent. If not only for my client, I never would have used Payoneer.
I am a professional freelance service for 2 yrs just link with Payoneer got received prepaid card. I hope as regards good services to continue in the future.
I had some issues with my application for my card. The phone support resolved it in like 5 mins. My concern was understood and dealt with very fast.
Payoneer is very reliable and recommended, payments are made securely
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members