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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Payoneer Support Team! Very helpful. I am so happy.
Thank you! Have a nice day.
Just explain my problem. And i wait for several days
Haven't received payment in 12 days. So, my first experience isn't good.
Payoneer always resolves any issues in a very timely manner. Happy to be a customee
I am honored to have account with this bank. Prestigous and devoted for customer satisfaction is the mark of the bank. I am proud of your work.
All the customer care executives I spoke with were very cordial and helpful. Tried to solve my issue.
Nothing happens before you call.
You handle all necessary documents and waiting an answer for a long time. Finally, you call and they start to move.
No answers from other support options (messages).
Not clear what documents are necessary.
I am sure in the future steps everything is going to be much easier and without problems. But the registration should be much faster.
Very nice
Smooth experience.
Am grateful
Payoneer is my best payment company any time I want to make international payment they are number one on my mind.
And the customer care are the best.
The experience was at it best. My calling card finished immediately the representative called me back and throughout our conversation he was very polite. Thumb up for your representative.
Very prompt, polite, responsive and accountable service. The rep was helpful in telling me how to get my replacement card.
So nice he really attend yo me in a good way and solve my issue clearly
The service of withdraw money from payoneer to bank is good but not after receiving the payment. Payment is received one week later in the payoneer account.
Thankful for good customer service, i called the customer care center and i received excellent services! I am looking forward to more of that
Hello payoner I have entered the profile page to change my phone number but if I want to change my phone number I still have to be asked for verification of my old phone number while my old phone number is no longer able to receive messages and the phone on the network has been blocked then what should I do do it again please help me
Great experience with the consultant. It was the first call to payoneer and was a critical issue with my Payoneer account. She helps me a lot and got the right solution. Thanks for your great support.
Best service I will always recommend anyone transacting online to use Payoneer
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members