On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I called the customer care services to get my account approved and i am very satisfied with the services they provided to me.
I am very glad with your services and your representives politeness. Please keep touching with us like this. Thank You.
Sir,
I have some problems. For some reason I can't even bring Euro from my PayPal account. PayPal is asking me to give them a new account. Therefore, I request you to, You will give me another new euro balance.And the previous balance to me
Thanks you
The response was perfect and accurate, and my issue was resolved
I have a problem about a pending payment. The assistant with professionalism and seriousness solved it for me in a few minutes. I am really satisfied.
I have been wrong put numbers of bank account. And whn it sent please inform me that was wrong... Do not wait till I do report.
My experience with payoneer is great with the great customer service and I like the fact that they are constantly working hard to improve the service and the experience I cannot ask for more
I had to contact support for paypal twice and both times were excellent experiences, the representatives are extremely polite and debit hesitate to serve me needs
Big difference with paypal? Payo csr are awesome! Very polite and knowledgeable unlike paypal. And its free of charge wow wow wow!
My experience with customer service was great. I'm yet to use all the services Payoneer can offer, so i can't really testify to that regard. But I am looking forward to do so, in the future.
The representative was very polite and patient. He answered all my questions, and ensure I got all the information I needed.
It was excellent in assisting me in my question. The agent resolve my issued that my address verification was incorrect.
I was highly concerned about getting my payments however the agent was able to clearly explain the process and ensured that I was paid on time by my client
Payoneer has one of the professional customer care services, which they try to resolve your problem as soon as possible, with a professional representative.
God bless you all
I have called to resolve my card issue. The custom support was very polite and informative.
Best Performance My issue has been solved. Customer service representative behaviour is very helpful and friendly, Thank you very much for your quick solution.
I am a freelancer graphic designer. Payoneer is very helpful to worldwide payment solution.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members