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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I need extra 1 USD account so i ask About them so the will told me i get new USD account within 2 days there very helpful to me.
Overall nice and decent experience. Thank you for your valuable time.
I tried to contact 3 different number. The US, outside US and Philippines. Even chat and email but all of them didn't work! I tried this number for stolen card or emergency number and it worked. Please don't give your customers a hard time contacting you guys.
According to my long experience with your bank I appreciate all the hard work given by the payoneer team.
Quick, Reliable, polite. Great support, I liked the service and politely speaking.
Fairly simple but didn't like the withdrawal process tax forms could be better explained or scrapped
They have the best support that is to say it responds as soon as possible
Representative Maya was very nice and answered all my questions in a pleasant and detailed way
My account was blocked and i still have quite some balance in my account so I contacted the costumer service via call since it's the most fastest way to solve it and so far they gave me a really good instruction and solve the problem
Excellent Services in banking sector I ever use for international transactions without any hazards.
I'm from nepal so from here our card are not valid for internationally and I feel so happy and fortunate to get chance to got this card.
Best service ever, simple fast and very reliable, I love working with you guys, keep on the great work.
The verification approval review team work very slowly. Please try to improve and make them more active.
A great service that I find very helpful. I recommend it highly.
Very good at customer service. Keep it up the good work
There are always there for me. They have made getting paid; the simplest process in life. And if there is a problem, they are always ready to assist. They are fantastic
Payoneer help me to get payment from all over the world, my business provide IT services, I got payment from the client who don't have Payoneer and they paid through their Mastercard.
The payment goes to under review, its because there should not be any money laundering.
However, Payoneer help the freelancer as well s business services very well.
The Payoneer staff is very good they resolve my every issue on the live call.
I recommend you to use Payoneer for your Freelancer services as well as business services.
It was good experience over all the app and sire is good and the customer care is also good
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members