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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Nice and easy and it should be! And the person i talked to had a nice and calm voice and i felt comferteble
A new experience of great value, through which I learned how to create myself and be responsible. As for Payoneer, I do not lie to you. There are some complications that I went through, but thanks to the support staff, I was more encouraged and became more determined to overcome all obstacles. I try to follow the opinions of the community in order to gain more experience with Payoneer and I wish all the best of luck to everyone who enters with you. My request is that you support novices so that they pave the way to success because they deserve, especially after much fatigue and effort, to reach Pioneer.
My experience was alright, not great, just alright. Since my account is locked and I needed to get in contact with a representative. I was opting for a live chat since I live outside of the US, but for that, you need to log in to your account, and since my account is locked, I cannot choose that option. I had to make a call. This problem should be fixed. (Call representative was great though)
Number change because i lost my old and Need help to change it in my payoneer Account and i search for help by an Customer
Thank you for help and my englisch is Broker
The representative helped me withdraw my remaining balance since my balance my was not enough for the minimum withdrawal.
It was very good! The customer representative was very kind and soft-spoken that everything was understood well.
The Support agent was very helpful and she went beyond our expectations to answer all our inquiries and help us.
I have been guided to create a very powerful financial platform for my business, every time I have a question about a process I obtain full support. I am now a multi currency receptor for my business and has allow me to grow in many parts of the world, thank you.
I love payoneer the are the way to go I have been using their services for 2years and I have no regrets I get my payments on time and their hew features I live for
Excellent customer service congrats to all involved
Good job, I've always enjoyed the service received from Payoneer and still now
The representative was very good at her job but I am still waiting on the approval of my account
It is professionally designed for the clients to getting benefits from this industry
I have used other companies before but i can say that payoneer is the best. The fast and reliable service will sure make customers satisfied and happy
Definitely a keeper for international transactions. Better than Paypal's customer service and responsiveness.
I've had so many issues in regard to verifying my account and getting it approved. I needed to submit my documents once a month just for my account to work. I hope this time is the last time I will get through this painstaking procedure.
Hi,
We at our Small Medium Enterprise that has employees around the world and receive payments from our clients, globally, are very happy with Payoneer. It is fast and secure. The Customer Service is top of the charts and actually delightful! The business partners are always there to support in upscaling of the business.
Payoneer is performing well for his followers. It is relaible service. My experince has remained remarkable. I m glad to select this service. Thanks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members