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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Very easy to pay and get paid! I highly recommend this service
The issue took 3 days to be resolved due to a technical issue I was not able to receive the pin updating link, but thanks to Andy she was able to help me and I am really happy
I am using Payoner for almost a year and I need to say that your service and support team is amazing.
My experience with Payoneer is really life changing. Reliable, easy for upstarting Business owners and a rare chance with a big networking platform. Am i happy with my choice with Payoneer? The answer to that is obvious... up till now I am. It's a yes for me and the other 2million people and so many more. Thanks for this opportunity i would-be saying.
I was taken care of when opening my account. They gave me love and helped me to understand more about Payoneer.
You guys have been really great in helping me resolve my issues
Service is very good service resolve in 15 min n account link required is open thank u
I've been rejected several times already. FOR NO REASON AT ALL, I didn't got any updates or any heads up why my ID keeps on getting rejected. I've been getting this errors for weeks now because of your verification team. It's a good thing I spoke with a CSR agent to clarify this things.
I cannot get money sent to Thailand, automated messages bouncing me off, seem to hit a brick wall, no idea how to get my money to Thailand
She's very helpful for answer all my concern. She infact give me and example on how to do it.
Love their service, I hope they will continue providing services like this.
I was payment pending Issue, i called and asked about the issue because my payment was on under review since 3 days, but she understand this problem and approved my payment clearance within minutes, customer care was respond really quick, and my issue was solved, overall great experience
Great service. The customer reps were fantastic. Would recommend to anyone.
I use payoneer for long but this time the funds transfer to my local bank account took roughly 10 days and still no sign. I contact support team on Sep 2,2020 and still my issue is not resolved. Today it is 11 Sep, 2020.
I feel frustration now.
I had a problem with my account. Now it's solved. The customer care representative solved my problem very carefully.
My account still not active help me for this I'm waiting
It was good experience. They solve my problem. I'm happy with service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members