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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I am using Payoneer for 5 years and I am very satisfied with the service.
I try again an again to approved payoneer account bt its not working plzzz help me to approved my id
It's too good. They provide me with a 100% solution.
Hi, everyone out there, I am freelancers for not less than 2 years have international clients and usually work outside Fiverr charging my client through Payoneer. The experience that I am passing through right now is so depressing, I have worked for the client for four consecutive months on monthly payments which he did on Payoneer(not once but monthly), eventually I have to take a break which client disagrees and refuse to give break and refunded all his payment through this time which Payoneer has simply deducted from my account. I am upset and continuously writing and calling Payoneer customer care. Having no idea if my case would be successful or not I have provided evidences and proofs to the Payoneer chargeback department of all the services provided according to the client's directions. I must say that if Payoneer is going to file their decision agaist me, there should be proof from the client of unsatisfactory services provided from any freelancer working for these clients In 'First World Countaries" from "Third World Contaries".
Simply the best in the business. Experience is great so far. Hopefully the journey will continue.
I called payoneer customer support center and they solve my problems. Their services are good.
It is been more than two months I am not able to get my money back. I withdraw my money with online. So sent it to my local account, still has not got it
I am interested in payoneer and since today i have a great time in it.
Fast way to transfer money to anyone, my friends needed money to build a house so i transfer to her the amount i had that i could afford to give to her because at that time i return back to university and working on an song album so i didn't have much but i was happy i could give her some money to build a house
My payment is in pending status since 7 days, i call to customer support and they clear my payment within 10 minutes THANKS
It's really great experience with payoneer. There all services is too good.
Service as such is not bad, support sucks in general - this coming from someone that know what support is...
I am really short of words, didn't know that Payoneer has such amazing and remarkable customer care representatives. Very polite, humble and well mannered staff.
God bless Payoneer!
Payoneer is best. They care about their customers. And customer care service was fast. My money is secure to them. And never holds any of my Payment. I highly recommend Payoneer.
The thing about payoneer is they love to be thorough. Sometimes, this comes at the expense of the customer. But I geuss it is all for good since it is money we are dealing with here.
Overall, they are courteous and polite. And they try their best to get you the assistance that you need. It is not easy dealing with angry customers.
Excellent customer care from Payoneer Team, I got the responds to my request within 10 minutes of my call.
I believe Payoneer Support Team are on point with their Customer Service and must be commended.
No complicated automated systems, live agents ready to help when you call their Customer Service line.
I am not please with response time/no response. My renewal credit card was not shipped because the id submitted did not have the date of birth. However, I was not notified or contacted to my satisfaction. Also I was being charged service charges monthly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members