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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Some the payment will getting delayed please make it fast payment
Sebastian is a good CSR. He already facilitate my concern. When he came back to me he already resolve my problem. I commended him and give him 5 stars. Great job.
So far So god with Payoneer customer service are always looking the way to provide a reasonable solution in a timely manner. So far have no complaints.
Called customer service because I changed my number and forgot to update my info. My call was answered quickly and the rep, Anna was quick to give a solution. Put me on hold, set expectation that she will for a minute ir 2 but was back in less than a minute. Her instructions are clear. Now just waiting for an email ti be able to update my info. Thabk you!
Payoneer is bringing ease into the life of freelancers, entrepreneurs. A True Financial Market Leader in this global world.
I called to request why I was not able to withdraw the amount in my account in USD, but I could withdraw the same amount in EUR and PLN.
I wanted to know the minimum amount in USD that can be withdrawn into a USD account.
The customer service personnel took so much time to explain clearly the issue and proposed better solutions for me.
He also went as far resolving pending requests and issues related to my account.
Such approving my pending bank account request i had raise on Saturday 13th Feb 2021
I got disconnected from the call while the service was ongoing, and the agent after a few seconds called back to complete resolving my problem.
This is a great response and I am very pleased with the service.
Payoneer has provided me the opportunity to work online and get paid efficiently and flexibly through a seamless portal. Their level of professionalism is unmatched and one of the best part is that no matter what issues you may have, they have the best solutions. In addition, buying online is now safe for me with their security and data protection through their prepaid MasterCard.
The services are very good, customer care very understanding and quickly solve the issue
Haven't used MY payoneer cause I'm yet to provide all documents for account verification, but other people I know who use the platform are very happy with the services.
Im Still waiting for the update until 24 hrs, The costumer service is patiently answering my question.
I experienced my money still pending and I cant get it. And now I called, the caller helps me a lot what ate process. And now I give what they are need. Hope I can get ut the money.
Excellent service very nice lady that helped me! Helped me and had the time to help
I WAS HAVING A PROBLEM RECEIVING MONEY FROM MY SKRILL ACCOUNT § SONCE THE WIREbank EUR IS NO APPROVED SO I HADE TO ASK FOR A CITY BANK
ALSO, MY CURRENT USD RECEIVING ACCOUNT COULD'T BE LINKED TO MY PAYPAL SO I ASKED FOR ANOTHER ONE!
I called them and solved the problem within 10 min!
Made my day :D thank u
Uma banco maravilhoso os atendentes sempre resolvem minhas solicitações
Since i am using Payooner i never made a dime on this account because it is not allowing my customers to pay me directly in my account or neither they can transfer the fee directly. I just want to close this account to create a personal account if it is going to make any difference.
I was not able to received immediately the email approval but according to the customer representative, my account was fully registered already.
Fantastic customer care representatives. Fantastic customer care representatives.
The Best way to have you money save
Thanks so much
Sometimes its no so easy to use, but its great when you learn use it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members