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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Thank you very much for your help... I hope the problem is solved
Thanks for all the team in Payoneer, It's Good Bank. I have talking with an agent and his provide best help.
Thank you Sophie for taking care of my concern, I was very worried but you helped me understand the process and how to solve
The person I talked to was very professional, sweet and solved my problem. 10/10 experience.
I'm fully expressed to talk with the customer manager they are very helpful
Regards
Sahed Mhamud
(*******)
Customer support is very polite as always. I'm glad to do business with you guys.
It was very fast and the rep answer all mu questions as well help me with my acct exelent service so far
Easier than i think, because i thought i will pass through a lot of protocol before i get access to my account
Im having a hard time to navigate the website. Not just me, but almost all of my cousins are having a uard time as well. Not that flexible too.
I still gave my overall experience 4 stars because your support is very accommodating.
HAPPY THAT I WAS ABLE TO CONTACT A REAL PERSON TO DEAL WITH THE ISSUE AT HAND AND NOT JUST A RECORDED SYSTEM.
Very polite and helpfull. He anwsered me with details and he was very professionall.
Call support is great, did not wait and assistance is great. It is hard to report lost/stolen card. Option to report is hidden and that is very very unsecured. To make it better you need to put button on the account to stop the card right away or put a number for support on the account so I won't need to search for it when I get home.
Payoneer is other word of hope, people working on this service are angels.
Review based on my personal Experience, Thumbs Up & Shout out to Alexa, the representative, have a cup of coffee on behalf of me,
Regards,
The representative was very polite and instantly provided me the solution i needed
I'm absolutely in love with the payment speed. Also, if there are any issues they would quickly resolve it. I would recommend people to try Payoneer.
I am happy to use payoneer very first time in my life. I thought I could withdraw around $25 but it's $50. It is very high for us like very small freelancers. I wish they could make withdraw@ $25, so that we don't be tensed about our payment and we can easily have our salary. If they make, I will not leave payoneer ever. But Payoneer is very helpful. Thank you.
I've been using Payoneer for several years and I'm very happy with all the services they provide.
Today, for the first time, I needed help from the call center and Chris was extremely helpful and professional.
Thank you Chris
The money send and receive options are exactly what any type (standalone/marketplace) of freelancer needs. It helps us earn our living and shine with prosperity.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members