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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Having experiences with multiple providers of such services, Payoneer by far is the best one for me! Easy to use, great customer service and very reliable. Further more you get 3 bank accounts in 3 different countries where you can get paid in different currencies.
Zoe helped me to find a solution to my problem with getting my account details to be 'renew and set up
If you're looking for croosborder transfer then payoneer is always helpful and mobile.
I must admit the help of the customer support team. They are really helpful.
Payoneer is a great tool for international payments and trading in multicurrency.
You can also get cash advances to inject in your itinerary once the account is up and running.
It was awesome love the quick help I got. I wish every time I call I get someone that can listen to my issue and resolved it on spot.
My problem was I needed to borrow someone's customer ID so that a customer support would answer my call. But overall, it went well. Thanks to Anna!
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!...
It is very amazing. I will highly recommend it to anyone.
Wonderful experience. Everything was explained by Gwen Customer service rep.
No problem with this
1. Account open
2. Verify
3. Support
Problem this.
1. Minimum Balance withdrawal should $20 or like PayPal
2. Most Bangladeshi facing a problem but they can't solve it.
Thank you
My experience was pleasant, she was polite and happy to assist me.
Quick and resolute. I'm very happy after getting to experience Payoneer. Any problem, Customer care is at ur doorstep! It is this much refined and efficient, more than anything I love the fact of Payoneer being on time without any delay, be it helping you out with your problems and payments or anything related to payments. It truly provides one with instant and great service!
My experience is good. I am satisfied to talk with customer care.
My payment issue was resolved in just one call. Easy to connect and fast service.
Thank you so much for all your help it is a very good supports
He is a really great guy.he understand easily what i wanted thanks a lot
His behavior is so good, politely talked with me. In the middle of conversation my phone cut off. Because my balance got empty. He called me back. Then I can have my service completely. I want thank him again and again.
Well i understand payoneer will ask for some documents regarding the payments.
But its takes too long before they get back in to the issue i hope for faster response or real time respones
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

