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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 3 days

Instant Feedback

1 review

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Serbia
1 review
0 helpful votes
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Stolen card replacment
March 16, 2021

Card replacement of stolen card was ware quick and staff was very polite. They have good authorization process. Didn't liked charge fee.

Date of experience: March 16, 2021
South Africa
1 review
0 helpful votes
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Nice service
March 16, 2021

Nice service. Very calm and helpful. Love your services... I will recommend to friends and family

Date of experience: March 16, 2021
Pakistan
1 review
0 helpful votes
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Outstanding Service!
March 16, 2021

Payoneer provides very professional services. Especially customer care, they understands the problems and provide solutions with no time

Date of experience: March 16, 2021
RU
1 review
0 helpful votes
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Good service
March 16, 2021

I'm really satisfy with the service i have use many account but payoneer is very best work for me i can easy received my clients payments

Date of experience: March 16, 2021
Pakistan
1 review
0 helpful votes
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Best services
March 16, 2021

Payoneer is one of the best money transfer services provider. Very professional and on time Services. Keep it up

Date of experience: March 16, 2021
Texas
2 reviews
3 helpful votes
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Always best
March 16, 2021

I am using payoneer from last 5 years without any problem. Responsive, Creative, Good Value... always best..

Date of experience: March 16, 2021
Qatar
1 review
0 helpful votes
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I had an issue to transfer my funds from paypal to payoneer. CSR hear my all questions very carefully and answer those all very professionally. However i uploaded by mistake wrong document for address verification which was also enabled by CSR to resubmit.

Date of experience: March 15, 2021
Bangladesh
1 review
0 helpful votes
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Best payment site ever forever
March 16, 2021

I feel so good to use payoneer. Their service are awesome. Their customers service employees aro so good.

Date of experience: March 15, 2021
Brazil
1 review
0 helpful votes
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The customer service is very good, and well expained the things going on. Need to improve the backend approval system.

Date of experience: March 15, 2021
DO
1 review
0 helpful votes
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Great service
March 15, 2021

Resolved my issue in a timely maner. Alway willing to help. Love your customer service. Keep up the good work

Date of experience: March 15, 2021
Serbia
1 review
0 helpful votes
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First time CS Payoneer caller
March 15, 2021

It was the first time I called Payoneer Customer Service and operater I talked to was very polite and helpful, providing me with the needed information.
Thank you Patric!

Date of experience: March 15, 2021
Jamaica
1 review
0 helpful votes
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No Credit
March 15, 2021

Very disappointed as I was led to believe that once I received my debit/credit card from Mastercard I could keep it while trying to recruit other customers to World Ventures and now I am told that the US$100.00 that I thought was credited to the card was not done.

Date of experience: March 15, 2021
Nigeria
1 review
0 helpful votes
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Why You Should Be On Payoneer
March 15, 2021

True to what they have said, Payoneer exists to make business transactions easy. In addition to the swift and efficient service they provide, they are always security conscious and don't leave much to chance. Been using it for a few months and I am totally satisfied with the platform so far.

Date of experience: March 15, 2021
Benin
1 review
0 helpful votes
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Great experience
I love how they keep things up to date.

Date of experience: March 15, 2021
Jamaica
1 review
0 helpful votes
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Excellent Service
March 15, 2021

I have been with Payoneer for a while and they are safe and secure. They have the best customer service team.

Date of experience: March 15, 2021
Pakistan
1 review
0 helpful votes
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Great
March 15, 2021

Amazing Services and great experience with customer services.

Date of experience: March 15, 2021
Pakistan
1 review
0 helpful votes
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Super
March 15, 2021

Dear Payoneer Team,
Once again
I tried to link my First Century Bank Account number ************** with PayPal but failed to link. I contacted PayPal and they replied to me and explained the reason why I was not able to link my Bank account with PayPal.
There is no block from PayPal In adding a bank account and this only means you're trying today disallowed routing number To clarify, your banks are not being blocked on the system it's only the routing number. You can add the bank account that you have with a different routing number. So please issue a 2nd Bank Account US $ (First Century Bank) with a different Bank Routing number ASAP.

I am thankful to your team for your kind act.

Best Regards

Amir Tahir

Customer ID *******

Date of experience: March 15, 2021
Pakistan
1 review
0 helpful votes
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Excellent service
March 15, 2021

Very satisfied with Payoneer. Excellent service and makes it really easy to do cross border business.

Date of experience: March 15, 2021
Pakistan
1 review
0 helpful votes
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Excellent
March 15, 2021

The experience was simply wonderful. Customer representative was very patient and provided me with the details of each and everything.

Date of experience: March 15, 2021
India
1 review
0 helpful votes
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Hindi support' please
March 15, 2021

I am not more comfortable in English because i am a indian person. If it support hindi also then it will more easy for me

Date of experience: March 15, 2021