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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Card replacement of stolen card was ware quick and staff was very polite. They have good authorization process. Didn't liked charge fee.
Nice service. Very calm and helpful. Love your services... I will recommend to friends and family
Payoneer provides very professional services. Especially customer care, they understands the problems and provide solutions with no time
I'm really satisfy with the service i have use many account but payoneer is very best work for me i can easy received my clients payments
Payoneer is one of the best money transfer services provider. Very professional and on time Services. Keep it up
I am using payoneer from last 5 years without any problem. Responsive, Creative, Good Value... always best..
I had an issue to transfer my funds from paypal to payoneer. CSR hear my all questions very carefully and answer those all very professionally. However i uploaded by mistake wrong document for address verification which was also enabled by CSR to resubmit.
I feel so good to use payoneer. Their service are awesome. Their customers service employees aro so good.
The customer service is very good, and well expained the things going on. Need to improve the backend approval system.
Resolved my issue in a timely maner. Alway willing to help. Love your customer service. Keep up the good work
It was the first time I called Payoneer Customer Service and operater I talked to was very polite and helpful, providing me with the needed information.
Thank you Patric!
Very disappointed as I was led to believe that once I received my debit/credit card from Mastercard I could keep it while trying to recruit other customers to World Ventures and now I am told that the US$100.00 that I thought was credited to the card was not done.
True to what they have said, Payoneer exists to make business transactions easy. In addition to the swift and efficient service they provide, they are always security conscious and don't leave much to chance. Been using it for a few months and I am totally satisfied with the platform so far.
Great experience
I love how they keep things up to date.
I have been with Payoneer for a while and they are safe and secure. They have the best customer service team.
Amazing Services and great experience with customer services.
Dear Payoneer Team,
Once again
I tried to link my First Century Bank Account number ************** with PayPal but failed to link. I contacted PayPal and they replied to me and explained the reason why I was not able to link my Bank account with PayPal.
There is no block from PayPal In adding a bank account and this only means you're trying today disallowed routing number To clarify, your banks are not being blocked on the system it's only the routing number. You can add the bank account that you have with a different routing number. So please issue a 2nd Bank Account US $ (First Century Bank) with a different Bank Routing number ASAP.
I am thankful to your team for your kind act.
Best Regards
Amir Tahir
Customer ID *******
Very satisfied with Payoneer. Excellent service and makes it really easy to do cross border business.
I am not more comfortable in English because i am a indian person. If it support hindi also then it will more easy for me
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

