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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I am very very satisfied from payoneer response.
It is first global payment service provider in Pakistan.
The customer care representative was very amiable and polite.He was very patient as well. In one word my experience with Payoneer is amazing!
Great second experience! Satisfied with their approach!
The agent was great but due to me having to wait a few days to see the result I don't say the issue was resolve as yet.
I am so happy payoneer customer service. Customer care man is so friendly. I am sure payoneer is solver my problem.
A good experience in the first one month, no issue, quick problems resolving with the phone call option
I've contacted Tony the support employee of Payoneer. She listed my issue and resolved it as soon as possible. Quite a humble person. Thanks alot.
Great, always full information given the agent I spoke with Gabby was very helpful and wanted to make sure always issues was resolved before I hangup the phone and that made me felt special
My best experience always with Payoneer, customer service is really good, very polite and always problem solving
It's the most horrible company I've ever dealt with. I was never able to link a bank account to my Payoneer account so I had to contact them so they could do it for me, it took them 7 months. I tried to get a card so it would be simpler to withdraw money and it was the same complicated and confusing information. Their customer services is awful: everytime I have a problem they don't answer, the agents and the website have contradictory information and it is always a different agent so you need to explain your story all over again (it seems like they don't leave notes). Worst experience ever. I just want my money back and never hear from them ever again.
I am pleased about the services Payoneer provides. The representatives are helpful and polite to survey my problem and try to give a quick solution.
Super first service and they realize my problem easily.
Even I don't have to saying anything. Pay-oneer worldwide banking is really very helpful for freelancers to receive Global payment from any platform specially from Fiverr.
If you find any problem though banking or with your account just call them, payoneers customer care serviced I really liked most.
Payoneer has great customer service and I appreciate this company as it has made me able to collect from clients internationally. It has really open doors for me as a freelancer.
They understood my problem and solves it immediately.
My experience with the customer care department was quite fantastic.
Fast transactions, the lowest rates that I have experienced, excellent customer service.
Highly recommended!
The customer care agent was polite and warm. She spoke with a lot of patience and understanding.
My verification i sunder review please help me, I will be very happy if you do that
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sultana,
Thank you very much for reaching out. We understand that you are expecting your account to be verified and will do our best to help you.
We have informed our verification department that your document need their urgent attention. Please kindly expect an email from them shortly.
Thank you very much for choosing Payoneer.
Take care!
Best,
Anna from the Payoneer team