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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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My 75% problem has been resolved but still there is an issue that has to be solved. I need a usa bank account to receive my payments from paypal. It may be Bank of America or Federal community savings bank.
Best Regards,
Good afternoon
Salman ahmed
Customer ID *******
Local Time: 14:28
Last Visit: 05/05/2021 21:05 EST
I've had my payoneer account for over 8 years and so far I don't have any negative encounters.
Amazing service. She was very friendly and a good communicator.
Was good, well communicated, she was nice, I like the way she explained and her expression was smart.
Payoneer is good but I need more time so I can use it easily
Great experience and the app is amazing and friendly, but the issue is the delay due to time zone variance
I am very satisfied with the service and customer handling. He nicely understand my 0 level English. Thank you very much.
My experience with Payoneer was great! Their customer service is very efficient. Everything was solved right away. Payoneer's staff is very efficient.
Their representative helped me very much and was very polite end efficient. I am very grateful!
I saticefited email, phonecall any service. It became speculation after I created the Pioneer account. I thank Pioneer. Thank you.
Nice... especially a executive named Cheryl Lynn.
Overall good
The customer service helped me solving the problem that I had for months in a few minutes. Wish I would've called them earlier and had solved my problem. They were so cooperative and helpful.
I was served so well. Regardless that I sought services from Kenya, Africa. I however request the team in charge of managing socila media like twitter to be more responsive
Its very responsive to action my problem and give it a very fast solution fot that thank you so much for being reaponsible
The person that handled all my issues was polite, and efficient she helped every doubt I had and solved my issues.
Payoneer holds up payments and asks for too many unnecessary docs. Creates a lot of hassles for all parties involved. Incurs delays.
Every time im calling payoneer israel they are so nice and helpfull
Thank you so much
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

