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Payoneer

3.6

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
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My 75% problem has been resolved but still there is an issue that has to be solved. I need a usa bank account to receive my payments from paypal. It may be Bank of America or Federal community savings bank.
Best Regards,

Good afternoon
Salman ahmed
Customer ID *******
Local Time: 14:28
Last Visit: 05/05/2021 21:05 EST

Date of experience: May 11, 2021
Jamaica
1 review
0 helpful votes
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Great service
May 10, 2021

I've had my payoneer account for over 8 years and so far I don't have any negative encounters.

Date of experience: May 10, 2021
Morocco
1 review
0 helpful votes
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Great communicator
May 10, 2021

Amazing service. She was very friendly and a good communicator.

Date of experience: May 10, 2021
Greece
1 review
0 helpful votes
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Nice & Cool
May 10, 2021

Was good, well communicated, she was nice, I like the way she explained and her expression was smart.

Date of experience: May 10, 2021
Jamaica
1 review
0 helpful votes
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Just GREAT!
May 10, 2021

Great service as usual! Friendly and knowledgeable customer services reps!

Date of experience: May 10, 2021
Denmark
1 review
0 helpful votes
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Good customer care
May 10, 2021

Payoneer is good but I need more time so I can use it easily

Date of experience: May 10, 2021
Egypt
1 review
0 helpful votes
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Great
May 10, 2021

Great experience and the app is amazing and friendly, but the issue is the delay due to time zone variance

Date of experience: May 10, 2021
Bangladesh
1 review
0 helpful votes
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Payment Processing delay help
May 10, 2021

I am very satisfied with the service and customer handling. He nicely understand my 0 level English. Thank you very much.

Date of experience: May 10, 2021
Serbia
1 review
0 helpful votes
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Great service!
May 10, 2021

My experience with Payoneer was great! Their customer service is very efficient. Everything was solved right away. Payoneer's staff is very efficient.
Their representative helped me very much and was very polite end efficient. I am very grateful!

Date of experience: May 10, 2021
Bangladesh
1 review
0 helpful votes
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Payoneer service
May 10, 2021

I saticefited email, phonecall any service. It became speculation after I created the Pioneer account. I thank Pioneer. Thank you.

Date of experience: May 10, 2021
India
1 review
0 helpful votes
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Customer interaction
May 10, 2021

Nice... especially a executive named Cheryl Lynn.
Overall good

Date of experience: May 10, 2021
Bangladesh
1 review
0 helpful votes
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The customer service helped me solving the problem that I had for months in a few minutes. Wish I would've called them earlier and had solved my problem. They were so cooperative and helpful.

Date of experience: May 9, 2021
Kenya
1 review
0 helpful votes
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Good exchange rates
May 7, 2021

I was served so well. Regardless that I sought services from Kenya, Africa. I however request the team in charge of managing socila media like twitter to be more responsive

Date of experience: May 7, 2021
Pakistan
1 review
0 helpful votes
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Great
May 7, 2021

Great experience with the representative via call. She likely to answers my whole concerns, Happy with her voice and politeness.

Date of experience: May 7, 2021
Israel
1 review
0 helpful votes
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Very easy to operate
May 7, 2021

Very easy to operate the app
Very easy to operate The app

Date of experience: May 7, 2021
Philippines
1 review
0 helpful votes
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Very nice
May 7, 2021

Its very responsive to action my problem and give it a very fast solution fot that thank you so much for being reaponsible

Date of experience: May 7, 2021
Pakistan
1 review
0 helpful votes
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Global payments
May 6, 2021

Excellent response very satisfied... Thanks a lot for solving my problem

Date of experience: May 6, 2021
Ecuador
1 review
0 helpful votes
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Satisfactory costumer service
May 6, 2021

The person that handled all my issues was polite, and efficient she helped every doubt I had and solved my issues.

Date of experience: May 6, 2021
Bangladesh
1 review
0 helpful votes
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Payoneer holds up payments and asks for too many unnecessary docs. Creates a lot of hassles for all parties involved. Incurs delays.

Date of experience: May 6, 2021
Israel
1 review
0 helpful votes
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Great service allways
May 6, 2021

Every time im calling payoneer israel they are so nice and helpfull
Thank you so much

Date of experience: May 6, 2021