On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Excellent, good knowledge by the customer support and she helped me to reorder my card
I can't complain but so for its working perfectly but today it was slow but the issue was solved great thanks to payoneer
Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome
So far I have not had issues with the company itself. I apprecaite the service you're able to provide becuase this way I can work internationally and receive my payments without a problem.
Called up Payoneer to check on current status with eBay payment management with Payoneer. The staff patiently described the situation and is very helpful.
Convenience in reaching out to the support center.
It's an awesome experience. The customer care understood my concern and sent me a mail resolving my fears and proferring solution. Thanks to payooner team. Am glad to have an account with payooner. I will gladly recommend payooner to my friends and family.
Good experience with customer service, I think he solving my problem
Communication with your representatives was very good
Good experience but for the problem of the first 3 customer care providers who answered the call could not hear me and hung up the phone.
We suffered listening and a desire to help on the whole issue 100% very good service
I just wanted to verify my account. Need the approval
I called the support because my card was blocked, they replied after a few minutes and solved the problem. Excellent service
I have tried so many times over10 times sending messages thru help and contact but never has any replied but automatically response.
Luckily I can reach them by phone and line
The payoneer team is very quick and supportive. They said they will send an e mail regarding my issue on verifying my account. So I am expecting an e mail for sorting out my problem. Thank you very much team. They are very supportive.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members