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Payoneer

3.6

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Jamaica
1 review
0 helpful votes
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Payoneer review
July 16, 2025

My experience with Payoneer customer care was excellent and I'm satisfied

Date of experience: July 6, 2025
New York
1 review
0 helpful votes
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Perfect platform
July 16, 2025

It's easy to register and operate payments and receipts. Each aspect I need is good. I have one suggestion if you don't mind this. In this system, I applied for a few receipts account including American Citibank accounts, that's great, but if the payoneer could help us apply a solid American bank account, that would be better.

Date of experience: July 6, 2025
Philippines
1 review
0 helpful votes
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5 months of uncertainty when it comes to my paycheck. There was not a month where I had no concerns with my paycheck. If not deducted, funds on hold. Such a hassle as clients pay on time and payoneer is just slow releasing my money. Very slow and not understanding. No incentives for the uncomfortable experience.

Date of experience: July 6, 2025
Guatemala
1 review
0 helpful votes
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La uso para mis clientes en EEUU súper fácil de usar y transferir tiene sus costos pero resuelve

Date of experience: July 4, 2025
Bulgaria
1 review
0 helpful votes
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Great service
July 14, 2025

Always kind, efficient and knowledgeable. I highly recommend them in every matter.

Date of experience: July 4, 2025
Nigeria
1 review
0 helpful votes
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Calm interaction
July 14, 2025

I felt heard and understood. Thank you, I would like to know her.

Date of experience: July 4, 2025
Bangladesh
1 review
0 helpful votes
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Best app for payment
July 14, 2025

I have used several years it's work perfectly. Best app for international payment

Date of experience: July 4, 2025
Pakistan
1 review
0 helpful votes
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Payoneer verification
July 14, 2025

I have contacted Payoneer four or five times for Payoneer connection with ebay however iam waiting for the result

Date of experience: July 4, 2025
Jamaica
1 review
0 helpful votes
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Best app ever
July 13, 2025

Best app ever, customer service is top tier they resolve the problem within seconds

Date of experience: July 3, 2025
North Carolina
1 review
0 helpful votes
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It took me at least a half hour to complete the process of logging in, after changing my password, and finally making a payment to someone I've made many payments to in the past.

Date of experience: July 3, 2025
Jamaica
1 review
0 helpful votes
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Was an ok experience
July 13, 2025

The rep took the time to call me back because our call got disconnected he advised of the issue after me call for 3 times and the previous reps couldn't provide a resolution

Date of experience: July 3, 2025
Ukraine
1 review
0 helpful votes
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Payoneer is a great platform
July 13, 2025

I love using Payoneer. I would recommend this service to all my Friends who receives money from abroad

Date of experience: July 3, 2025
South Africa
1 review
0 helpful votes
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Changing of numb er and password
July 13, 2025

I phoned Payoneer and the person that helped me sent everything to me to complete and made sure everything was done fast. Great experience and assistance.

Date of experience: July 1, 2025
Pakistan
1 review
0 helpful votes
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Problem solved
July 13, 2025

Very Good,,, I call to payoneer office they resolve my issue

Date of experience: July 3, 2025
Florida
1 review
0 helpful votes
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Tardan mucho
July 13, 2025

Es muy lento el proceso de verificación de documentos debería ser más rapido

Date of experience: July 2, 2025
Nigeria
1 review
0 helpful votes
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Service Review
July 12, 2025

It's a good fintech platform. The only reason I didn't give a 5-star is the annual account maintenance fee because it's like punishing those who don't withdraw up to $2k within 12 months. Pls do something about that. In summary, their services are spot on.

Date of experience: July 2, 2025
Nigeria
1 review
0 helpful votes
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Nice. Thank you.
July 12, 2025

Great experience with the customer rep was able to resolve the issue. Thanks.

Date of experience: July 2, 2025
Colombia
1 review
0 helpful votes
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Cards Issues
July 12, 2025

I am having issues with my card. It is solved only for ATH but is still no working to shop in stores

Date of experience: July 2, 2025
Pakistan
1 review
0 helpful votes
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Customer Support experience
July 12, 2025

It was good, I had few complaints and I reached out to customer support and they resolve the issue

Date of experience: July 2, 2025
Nigeria
1 review
0 helpful votes
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The protection of account is good
July 12, 2025

My experience was rough and am trying to my account which I have provided all the information needed but still please see to it But still ur protection to everyone account is very important thank you 😊 Thanks 😊

Date of experience: June 29, 2025