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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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My experience with Payoneer customer care was excellent and I'm satisfied
It's easy to register and operate payments and receipts. Each aspect I need is good. I have one suggestion if you don't mind this. In this system, I applied for a few receipts account including American Citibank accounts, that's great, but if the payoneer could help us apply a solid American bank account, that would be better.
5 months of uncertainty when it comes to my paycheck. There was not a month where I had no concerns with my paycheck. If not deducted, funds on hold. Such a hassle as clients pay on time and payoneer is just slow releasing my money. Very slow and not understanding. No incentives for the uncomfortable experience.
La uso para mis clientes en EEUU súper fácil de usar y transferir tiene sus costos pero resuelve
Always kind, efficient and knowledgeable. I highly recommend them in every matter.
I have used several years it's work perfectly. Best app for international payment
I have contacted Payoneer four or five times for Payoneer connection with ebay however iam waiting for the result
Best app ever, customer service is top tier they resolve the problem within seconds
It took me at least a half hour to complete the process of logging in, after changing my password, and finally making a payment to someone I've made many payments to in the past.
The rep took the time to call me back because our call got disconnected he advised of the issue after me call for 3 times and the previous reps couldn't provide a resolution
I love using Payoneer. I would recommend this service to all my Friends who receives money from abroad
I phoned Payoneer and the person that helped me sent everything to me to complete and made sure everything was done fast. Great experience and assistance.
Es muy lento el proceso de verificación de documentos debería ser más rapido
It's a good fintech platform. The only reason I didn't give a 5-star is the annual account maintenance fee because it's like punishing those who don't withdraw up to $2k within 12 months. Pls do something about that. In summary, their services are spot on.
Great experience with the customer rep was able to resolve the issue. Thanks.
I am having issues with my card. It is solved only for ATH but is still no working to shop in stores
It was good, I had few complaints and I reached out to customer support and they resolve the issue
My experience was rough and am trying to my account which I have provided all the information needed but still please see to it But still ur protection to everyone account is very important thank you 😊 Thanks 😊
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

