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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Having English my second language, I was reluctant
To call on help line. To speed up my varification I had
To call and they are amazingly friendly and speak in a way that you can even count words. Thanks Payoneer
I start Payoneer and is very easy to use. I can recommend you to download this app to sell worldwide to receive funds. Its excellent service provider for money exchange.
Llevo meses intentando hablar sobre mi caso, me estuvieron cancelando pagos que era de mi sustento mensual, llevo desde el 2016 recibiendo pagos de amazon, adesde los ultimos meses me han cancelado mis pagos sin aviso previo, llame el mes pasado y me dijeron que era un inconveniente de ustedes con amazon, que ya lo habian resuelto, este mes volvieron a cancelar mis pagos, trabajan con amazon y no tienen conocimiento total de todas las plataformas que trabaja amazon como KDP o Audible, me pedian url de algo que no tenia logica porporcionar, la unica persona que escucho mi caso y me ayudo y se tomo el tiempo de investigar fue la señorita Gina, a la cual le agradezco un monton, del resto no recibi correos de parte de ustedes solo tomarse atribuciones sobre mis pagos poniendo en riesgo mi sustento economico
I had some issues with duplicating accounts as I forgot the old account information. I emailed them and they called me within 24 hours and gave me the solution. Now I have my old account back and they deleted my duplicate account. Very good customer service. Thank you Payoneer!
I had a problem that I thought needed fixing like my account needed to be verified. But it was for a card which was cancelled as per my request.
Payoneer allows freelancers and the self-employed worldwide to work with major companies and 'punch above your waistline'. You get so much more than you bargain for at Payoneer and there's no other service like it for global contractors. I highly recommend it.
My Payoneer customer ID is *******.
I am in India and have created Payoneer account a few days ago. I got paid money 100 USD into my account and I tried to pay some of it to a developer, but I cannot see "Make a payment" menu in my account. Also, I cannot find "Manage currency" menu to convert currency and they only withdraw all balances to bank account automatically without agreement with holder. Further I cannot disable automatic withdrawal option anyhow.
How can I make a payment to other's Payoneer account?
Very weird!
As a freelancer, it's always important to receive our payments from clients on a timely manner. I would like to recommend payoneer for making money transfer convenient for both me and my client. Keep it up!
You are the best!
I have been using payoneer for 3 years.
I am really not sure how my life would look like without them.
Many companies keep foreigners away from the world economy.
Payoneer makes the difference by standing out for us.
Thank you.
I have an $800 a month income. And now, after 5 months of using their master card, I can't take my money because they ask me for Verification.
And for verification, I have to provide an URL of my business, and my Invoices...
Really? What if I don't have any of that? I have to fake it?
And the most important part is, the verification can take up to 3 business days...
My family depends on that money, and you found me, to $#*! with...
Worst bank account experience ever.
Payoneer is one of the best online banking solutions of the globe. I appreciate their support agents
Make sure to prioritize the concern especially if it is a payment issue.
Payoneer is really a good platform for beginners who want to do something in their lives. Payoneer helps a lot of people in this situation.
So far so good, it has made getting payment to my Jamaican bank account so easy
I am more than happy and satisfied using Payoneer. It made my life easier. I am glad to rely on it. It makes my transactions easy and safe.
** Just a note We do find it a nightmare having to send 'proof of residential address' when we have everything 'Posted' to us and not to residential stands, please kindly consider this when asking for 'proof of residency' all utility Bills in Zimbabwe are sent to a PO Box..
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

