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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I am so very pleased with the way the representative talked to me, I am so happy that he understood my problem.
I really appreciate his help and his kindness and cooperation to solve my problem with my Payoneer account.
I always have lots of questions as it relates to my business and getting paid, and Payoneer's representatives were very efficient in answering them for me. Good job being done here!
Sometimes is a little bit annoying to fulfill all the security requirements but I'd for our own and our incomes safety
However, if u are looking to do forex trading, stay away from payoneer. They're also terrible when it comes to individual transfers.
Absolutely pleasant. Got all my questions answered
They are very strict. However, this has caused me big time as they have put my money on hold for two weeks now.
My issues were resolved promptly. I had issues with my local bank receiving payments from pioneer, so I called to reverse the funds.
My experience is good so far. I can receive and pay money through payoneer, I can also apply for a card.
I was hopeless now I got hope with payoneer and the best customer service I ever have
Customer service representative was very uderstanding and helpful on assisting and fixing issue related to account. Very polite and helpful.
Very reliable and simple to use. I'm satisfied with the customer service and the payment system. The fee is a bit high but bearable
Please change my Payoneer phone number, my customer
I spoke with some very kind Payoneer lady and she understood my problem and promised to help me resolve it.
It has been great working with Payoneer, you are the best
Good experience in this platform payoneer is good service
Customer Service. "Tip Top" everything went so smooth and quickly in rectifying my problem.
I have been receiving payments from the same company thru Payoneer and sometimes the legal or payment verification department can take days to verify the payment which causes delays on my end to make payments my self
Its Really Good For me save my time and also my Money is secure through Payoneer I am using since march this year right now I have a one problem on payoneer account but I am sure it will be spurt out soon.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members