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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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My experience is not good with payoneer, it took longer than other money transfer for may pay, it holds may pay very frustrating and disappointed
Awesome and satisfied. The representative was willing and able to all me through the ordering process and I felt great after our interactions.
Excellent customer support and I highly appreciate the politeness of the customer care agent.
Infinitely better than other competitors. I will never go back to PayPal.
I got a very good information form Payoneer and i can sort it out my problem.
Super fast amount credited to personal
Bank account within 24 hrs. Super Mario app
It was really helpful. She was so kind and helpful with my situation. I really appreciate her help.
This is an experience that you only go through in Pioneer, which means that Pioneer requires a lot of information about various proofs, such as proof of residence and more and more... I would say that the Pioneer company exaggerated a bit, in any case, good luck to everyone!
It has been great so far, although im having my first delayed transaction from them, hopefully it'll get resolved soon.
They are promt to your request, I got great response from their customer care representative. Promising to resolve my issue soon.
I am sure, my experience will satisfy me in a nearest future, because i know from my colleagues that your service is "5-star" degree.
Want to became a part of your famous company as soon as possible
NINO G.
My USD amount is disabled. Custmer care agent resolve my issue efficiently. Thank you. Manish Jain. India
Payoneer is the safest and fastest system I have ever tried.
Phone customer care reps SUCK. They don't listen and worst of all they disconnect their calls (how rude). Their Managers/Supervisors/Leads attend meetings without ensuring that the reps have support when the call gets nowhere. Payoneer Support Site was not helpful at all, it should be created with customer ease and issue in mind.
I travel a lot and it's very convenient coz the card is acceptable in every country I traveled so far.
My experience wasn't that good, but I appreciate Abby for assisting me with my concern. I am sending a lot of emails since I was waiting for my pay. It's almost a week now but I have to call for my concern to get resolve. I'm waiting for an email and tell me why my pay is still on processed for how many days but haven't got any answers. What if I didn't call, how long do I have to wait? I badly need the money so I was wondering for how may days, why I am not getting any information about my account. I feel so bad about it.
Best experience thanks for your help I really appreciate
I am satisfied with your service team. Quick response
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members