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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Anthony served me better today, in fact payoneer has one of the best customer support team.
Thanks
I reached payoneer on the phone to solve my issue. I gotta say, I am very pleased with their service and responsive staff members.
My problem was quickly solved by Kim who assisted me
The employee solved all the issues related to the login problems, but I still had a problem logging in and I could not login
Good company.It provides easy and faster transaction in short time.
Getting the customer care line on the site was war. I think it should be very easy to find instead of opening a ton of pages or having to go to Google to get it. Aside from that, it was very okay.
It was clearly explained that I cannot change my current individual account to a business account. My experience was very positive. Thanks
I want widthwaral my pending amount to my approved account the merge and transfer and within 24 hours i will receive my money thank you so much once again
I had issue with delayed reflection of withdrawals made from my payoneer account into my local bank but the representative explained to me why I shouldn't worry and why it's taking time some times.
I have been using this account for a long time, when I started working with freelancer.com... one think is very much unpredictable that is freelancer is not supporting payoneer card
Very bad at the moment because my issue has never been resolved for over one month, I keep wasting my airtime and time, so sad
The Customer Service Representative that I encountered went above and beyond to ensure that I was satisfied.
Although customer service has been good In general I feel that payoneer has limited my options for making money transfers. Having used Paypal up to now (so comparison made with Paypal) I used to be able to transfer money to my bank credit card. I can't do this with payoneer and also as far as I understand I can't transfer money to Paypal either from Payoneer. I hope these options will be available sometime in the future.
Thanks to payoneer I can work online and receive payouts smoothly with no issues. I can improve my business now with this service. Recommend!
I have been using it for some time and it's amazing plus the service charges are low compared to other services
Dear Payoneer team my payoneer account is still blocked
Please unblock it because
I need this account very much please your kindly i am very upset because of this account
Unlike other payment processors, payoneer is the fastest and the most easiest processor acceptable in African countries. I got my Nigeria Bank account verified instantly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members