On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good customer service and highly growing payment gateway now.
The level of security and personal attention exceeds my expectation
Last 1 year I use Payoneer. I have always had a good experience with Payoneer they give me good solutions all the time. Payoneer Customer Service is Just Mind-blowing. Ana Esperanza is a great Lady she solves all problem-related Payoneer, Thank you so much, Ana. And thank you so much, Payoneer to give me all-time outstanding support.
The customer support or the operator is so patient. Keep on accommodating my queries. And be able to come up a win-win solution for the problem. Thank you.
There is no one available for the issues to be sort out.
I have been using payoneer for years. Their services are great, and customer service even better
I would give 2,5 stars but i do not have the option. First agent that handled my case was not able after 10 min to understand and solve my ishues. A simple double charge by an Atm from a foreign country. After 10 min of explaining i was feeling exhausted. Then she even hang up on me. The second agent handled the situation super fast and professionally. What can i say about customer care? I have really mixed feelings (fire and ice like). On the other hand Payoneer bank services are really good.
Using Payoneer for about 4 years fast and reliable always. Sending money every month to my bank account from payoneer
I have used Payoneer for years and have not used another service since. I also recommend them to my colleges. The ease of access is second to none. Keep up the great work!
Since joining Payoneer I've never had any major problems, the service is awesome and it has improved over the years. World class!
You fi a great job, just decrease the minimum amount for withdrawal in Euros. You don't need ți get involved in the US struggle for petrodolar supremacy. Let IT be...
Wonderful experience, convenient interface and easy to operate
I am based in South Africa and lost my card. It was quicker and easier to get the replacement cards ordered that it was with my local bank.
Well done Payoneer.
Keep up the great service.
I didn't have words to define the benefits of payoneer for me and to so many other peoples
Moving from one country to another requires me to create another payoneer account? Its bothersome.
I've called the call center last month and he's very helpful. I'm very appreciated.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members