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Payne Glasses

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Payne Glasses Reviews Summary

Payne Glasses has a rating of 4.1 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.

service
277
value
980
shipping
979
quality
976

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61,644 reviews

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Illinois
1 review
0 helpful votes
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Great service
March 15, 2021

I ordered my glasses at Lenscrafters first, and got my back-up glasses from Payne. Now I am wearing my Payne glasses every day, because they are more light weight, more stylish and best of all less expensive as Lenscrafters. This is my second pair I have ordered from Payne, and will be ordering more in the future as I need them.

Date of experience: March 15, 2021
Connecticut
2 reviews
0 helpful votes
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Awesome
April 5, 2021

Glasses for perfect, the prescription was perfect. I will order again and again!

Date of experience: March 15, 2021
Pennsylvania
1 review
0 helpful votes
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Amazing!
March 15, 2021

I have bought 5-6 pairs of eyeglasses as I am a little rough on mine, and insurance well stinks. Everyone I have purchased has came in great time, quality is amazing, customer service is friendly. I have recommended them to a lot of people and can't wait to get more! Thank you again

Date of experience: March 15, 2021
Texas
1 review
0 helpful votes
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Great
March 15, 2021

I've been ordering from Payne for a couple of. Years now and I love it!

Date of experience: March 15, 2021
New York
2 reviews
0 helpful votes
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Not satisfied
April 14, 2021

This was my second order.The first order was way off line and i don't use it This order was slightly off line but i can still use it by moving, adjusting the frame on my nose. Sadly, ordering online is a bad experience You must do this in person so that all the measurements can be exact. I should have sent my first order back for a partial refund.

Payne Glasses attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 15, 2021
New Jersey
1 review
0 helpful votes
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Great versatile eyewear!
March 15, 2021

The Cliff rectangle glasses are wonderful! I love the versatility and ease of the clip on sun options.

Date of experience: March 15, 2021
Ohio
1 review
0 helpful votes
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Hi
March 15, 2021

I love working with this company. Easy, quick excellent service!

Date of experience: March 15, 2021
Pennsylvania
1 review
0 helpful votes
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Love them
March 15, 2021

The design and fit are great
The order process was easy

Date of experience: March 15, 2021
Ohio
1 review
0 helpful votes
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Awesome
March 15, 2021

Once again Payne never disappoints. Affordable prices, quick shipping and awesome customer service!

Date of experience: March 15, 2021
West Virginia
1 review
0 helpful votes
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Great
March 15, 2021

Always fast and glasses are as described! My daughter loves them!

Date of experience: March 15, 2021
Washington
1 review
0 helpful votes
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Second pair!
March 12, 2021

I love my glasses from Payne! It's my second pair. Can't wait to buy another pair!

Date of experience: March 12, 2021
Missouri
1 review
0 helpful votes
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Repeat customer
March 12, 2021

I was so satisfied with the experience when I ordered my daughter's glasses that it prompted me to order some for myself. I couldn't be happier with the service and price!

Date of experience: March 12, 2021
California
1 review
0 helpful votes
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Very happy
March 12, 2021

Very happy with the product & selections at a reasonable price. Been buying form them for a few years

Date of experience: March 12, 2021
Arizona
1 review
0 helpful votes
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Satisfaction with your product
March 12, 2021

Very satisfied with all phases of the purchase thank you. For your fast delivery

Date of experience: March 12, 2021
Virginia
1 review
0 helpful votes
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Love!
March 12, 2021

Glasses came sooner than expected. Ordered 3 pair. Fit is great and look good.

Date of experience: March 12, 2021
Michigan
1 review
0 helpful votes
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Payne revue!
March 12, 2021

Very happy with the new glasses. And happy with the pair replaced due to faulty lens. Unhappy I am not able to call to ask questions before more orders. It seems you have my number blocked and the email from the one not so nice employee stating "I change my mind to much!" I plan on buying several more. I have not received the shipping label to return the pair you replaced yet. As soon as I get it I will return the pair.

Date of experience: March 12, 2021
South Carolina
1 review
0 helpful votes
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Beautiful frames
March 12, 2021

The ordering process was painless. And I love being able to sit in my pj's and pick out frames and nobody talking at me selling extras.

Date of experience: March 12, 2021
Virginia
1 review
0 helpful votes
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Very pleased!
March 12, 2021

Always pleased with the quality and the timely manner in receiving my glasses! Thank you!

Date of experience: March 12, 2021
Missouri
1 review
0 helpful votes
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They all fit and look great!
April 5, 2021

Easy
Great prices
Quick delivery
Beautiful glasses
Great lens offers
They all fit and look great on!

Date of experience: March 12, 2021
Virginia
1 review
0 helpful votes
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Good quality for the price.
March 12, 2021

I bought a few pairs of non prescription glasses. Great selection of styles and colors. They come with nice cases.

Date of experience: March 12, 2021

From the business

Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!


payneglasses.com
Pittsburgh, PA, United States
+349
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