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Payne Glasses

4.1

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Payne Glasses Reviews Summary

Payne Glasses has a rating of 4.1 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.

service
277
value
980
shipping
979
quality
976

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61,644 reviews

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Georgia
1 review
0 helpful votes
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2nd pair
August 14, 2021
Updated review

Found this site and glad I did, my very first pair of glasses in life and they have made the experience very nice. Lost my 1st pair and ordered 2nd pair with a quick turnaround. Would recommend

Date of experience: August 13, 2021

Found this site and glad I did, my very first pair...
May 11, 2021
Previous review

Found this site and glad I did, my very first pair of glasses in life and they have made the experience very nice

Date of experience: May 11, 2021
California
1 review
0 helpful votes
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Perfect fit, great quality
August 13, 2021

Exactly what I ordered in an incredible amount of time, had them in my mailbox within a week of placing my order,

Date of experience: August 13, 2021
Texas
1 review
0 helpful votes
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Great experience.
August 13, 2021
Updated review

Customer service was great to work with.
They identified the problem and walked me through the process of getting my glasses corrected.
Thanks for your help.

Date of experience: August 12, 2021

Customer service was great to work with
July 18, 2021
Previous review

Customer service was great to work with.
They identified the problem and walked me through the process of getting my glasses corrected.
Thanks for your help.

Date of experience: July 18, 2021
Georgia
1 review
0 helpful votes
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CONFUSING INFORMATION!
September 11, 2021

I could not understand what was going on with my shipment! From 8/3 to 8/8 the shipment showed waiting to be received at the Pittsburgh Post Offce, then on 8/9 it shows out for delivery! I tried calling Payne, who claim they are open on Saturday 1 to 6 - I called 12 times- but no one answered!

Date of experience: August 12, 2021
Ohio
2 reviews
1 helpful vote
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Five Star Experience
August 12, 2021

Ordered a pair of glasses with progressive lens and prisms. I evidently didn't enter the prism info correctly as this info is confusing. Had to send glasses back. Payne customer service was fantastic. As a fist time customer, I was a able to get a new pair after customer service assisted me with correctly entering prism info. I received a great pair of glasses at a very, very affordable price. Turnaround and delivery time was fantastic. Will surely do business with Payne Classes again!

Date of experience: August 12, 2021
Illinois
1 review
0 helpful votes
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Received glasses
August 12, 2021

Received my glasses ordering was easy the prescription is perfect can see good with them.the only problem I have is the arms are always to long and it's kind of difficult to bend them down the way I need them maybe next time should order kids glasses maybe shorter arms but yes I am happy with the glasses thank you.

Date of experience: August 12, 2021
Texas
2 reviews
1 helpful vote
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Quick High Quality Low Price
August 11, 2021

Very easy to order, quick shipment of my specific Rx and at a very low cost. Great Experience

Date of experience: August 11, 2021
Missouri
1 review
0 helpful votes
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Love Payne
August 11, 2021

Second time purchasing from Payne, both experiences have been fantastic. Will be ordering again for sure.

Date of experience: August 11, 2021
Texas
1 review
0 helpful votes
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Awesome Experience
August 11, 2021

The glasses were on time, great quality and great buying experience!

Date of experience: August 11, 2021
Arizona
1 review
0 helpful votes
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So glad I found Payne Glasses
August 11, 2021

Cant say enough about everything to do with this Company. Quality, cost savings, and above all customer care.
I highly recommend them

Date of experience: August 10, 2021
Wisconsin
1 review
0 helpful votes
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Glasses
August 10, 2021

Great experience, fast shipping and quality product

Date of experience: August 10, 2021
Tennessee
1 review
0 helpful votes
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New bifocals
August 10, 2021

Good website easy to navigate good selection of glasses price very reasonable had a really good turnaround time seems to be a great product

Date of experience: August 10, 2021
Follow Truth be told I wasn’t crazy about the frames on e B.
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Purchased three pair of glasses.

Scrip sunglasses Were perfect. The pupillary distance on to pair prescription progressives was off on one eye. Once I got a hold of someone in customer service they walked me through how to have them test it.
The pupillary distance on to pair prescription progressives was off on one eye. Once I got a hold of someone in customer service they walked me through how to have them test it.

Truth be told I wasn't crazy about the frames on either of the progressives, and they allowed me to select two pair of frames to replace them. Overall a very good experience

Date of experience: August 10, 2021
Utah
1 review
0 helpful votes
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Payne is good ways
August 10, 2021

I LOVE MY GLASSES! So affordable and surprisingly got here super fast! The fit is PERFECT! Do not hesitate hurry up and BUY BUY BUY! I will never buy my prescription glasses anywhere else but HERE with PAYNE!

Date of experience: August 9, 2021
Texas
1 review
0 helpful votes
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I Will Buy Again.
August 10, 2021

The only difficult thing was making up my mind which one to buy. I like them all. I bought prescription glasses and the instructions are easy to follow. My eyes have different specs but my glasses fit perfectly and delivered much sooner than I expected.

Date of experience: August 9, 2021
Massachusetts
1 review
0 helpful votes
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Great prices
August 10, 2021

Order received faster than expected. Well packaged. Have not found better value for the money.

Date of experience: August 9, 2021
Washington
2 reviews
0 helpful votes
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The best glasses
August 10, 2021

The best glasses I've ever had! Nice quality and price! I wish everyone try it. And i really like design

Date of experience: August 9, 2021
Florida
1 review
0 helpful votes
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I didn't like the fit of my first prescription sunglasses that I ordered, so I requested a refund and it was a quick and easy process. I was able to order a new set, which are much better and they appear to be high quality lenses too!

Date of experience: August 9, 2021
Florida
1 review
0 helpful votes
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Order a pair of sunglasses for vacation. Lost them in the ocean. When I reorder they were out of the original so I choose a different color (pink). Still prefer the original (clear).

Date of experience: August 9, 2021
Kansas
1 review
0 helpful votes
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Love my glasses!
August 9, 2021

Great Price. Very fast turnaround! Love my glasses. Considering ordering another. Paid well over $500 for a pair of glasses that sit in a case and are never worn. They have never fit right, nor can I see out of them. This is the 2nd pair that I have ordered. Different style than the first ones. I liked the first pair, but I love this second pair. I can actually wear them without my eyes starting to bother me.

Date of experience: August 9, 2021

From the business

Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!


payneglasses.com
Pittsburgh, PA, United States
+349
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