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Payne GlassesReviews 1,599

4.1

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Payne Glasses Reviews Summary

Payne Glasses has a rating of 4.1 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.

service
277
value
980
shipping
979
quality
976

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61,644 reviews

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Florida
1 review
0 helpful votes
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I ordered these glasses for my niece. They were a perfect fit and the prescription was spot on. She loves them. Thank you

Date of experience: July 19, 2024
Illinois
1 review
0 helpful votes
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Always quickly done and shipped
July 24, 2024

Always quickly done and shipped. No problem with Rx. Great selection of frames.

Date of experience: July 14, 2024
Texas
1 review
0 helpful votes
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Glasses were cheap
July 21, 2024

Glasses were cheap. Broke in about 10 days. Even spent extra on thin lens. Glasses never got dark tint. Will never order from here again. 80 bucks down the drain

Payne Glasses attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2024
Connecticut
2 reviews
0 helpful votes
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Frames were of decent quality lens quality was spectacular. However, ordering progressives online depressions. Your company could not properly align my eyes with the progressives and therefore I could not wear them without seeing blurry in the right eye. I had requested a second pair. And had the same exact issue, but worse. I would use your company again for single vision only.

Date of experience: July 11, 2024
North Carolina
1 review
0 helpful votes
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Very good products and service
July 21, 2024
Updated review

Very good products and service. Been using Payne Glasses for years.

Date of experience: July 11, 2024

Have placed several orders
May 12, 2022
Previous review

Have placed several orders. Quality and ease of shopping is great.

Date of experience: May 12, 2022
New York
1 review
0 helpful votes
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First pair came and I couldnt see out of them
July 21, 2024
Updated review

First pair came and I couldnt see out of them. Customer serv put me thru 100 hoops to make return. Needed to downgrade the lenses to make the prescription work...but the credit given back had to be spent all at the same time. Remake of glasses was cheaper AND they charged me another shipping charge that could not be deducted from my credit nor was the original ship charge refunded. All together a loss on my end of over $60

Payne Glasses attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2024

Website is a bit wonky..
October 5, 2021
Previous review

Website is a bit wonky. Editing cart is awkward. My points disappeared twice in the process

Date of experience: October 5, 2021
Ohio
1 review
0 helpful votes
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Spot on for everything
July 21, 2024
Updated review

Spot on for everything. I purchased progressive lenses twice from another company with not great luck. I was told not to buy progressives online but they do it right. Love my glasses!

Date of experience: July 11, 2024

I have emailed multiple times about my last order and...
May 20, 2024
Previous review

I have emailed multiple times about my last order and have not received a reply. The first message was 4 days ago. The return policy and quality of glasses are great and would be a higher rating if not for the huge delay in response. I'm still trying to find a solution.

Date of experience: May 10, 2024
Pennsylvania
1 review
0 helpful votes
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Quality products and very affordable. Very pleased with them

Date of experience: July 11, 2024
Colorado
1 review
0 helpful votes
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Easy to order
July 4, 2024
Updated review

Easy to order. The exchange process could use some help. I feel like I paid as much for a pair of glasses as if I didn't have a credit for the pair that didn't look right. It's hard when you aren't seeing and trying in person. Then there's all the shipping and return fees.

Date of experience: June 24, 2024

Always a good deal for good glasses!
December 28, 2023
Previous review

Always a good deal for good glasses! I tell all my friends

Date of experience: December 28, 2023
Maryland
1 review
0 helpful votes
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I love them!
June 22, 2024

I love them! They look great! I continue to order due to great service.

Date of experience: June 12, 2024
Mississippi
2 reviews
0 helpful votes
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This was our 3rd & 4th purchase of these quality glasses. My husband loves the upgrade transitions which also turn inside cat

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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I bought this pair of glasses and love the fit
June 18, 2024
Updated review

I bought this pair of glasses and love the fit. So this is a spare pair in another color. It was so easy to go on the site and just put in the order. Thank you! I am so impressed with Payne glasses and my friends are asking where I get my glasses. Best part is that I was confident to order on the July 4th special "buy 3 pair get the 4th free". I had a lot of fun shopping as you familiarize yourself with how the measurements fit on your face you can tweak the sizes to refine the fit. My only complaint is that I wish the measurements for each pair were printed on the arm as my other glasses from optometrist offices have these, just makes it easier to know what fit is good for you without having to go back into your order history and find your recent good fit measurements.

Date of experience: June 7, 2024

I bought this pair of glasses and love the fit
May 11, 2024
Previous review

I bought this pair of glasses and love the fit. So this is a spare pair in another color. It was so easy to go on the site and just put in the order. Thank you!

Date of experience: May 1, 2024
Florida
1 review
0 helpful votes
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The glasses arrived quickly and the packaging was secure and functional. They all fit perfectly, great quality, and super cute. Ordered pairs for my parents too!

Date of experience: June 6, 2024
Massachusetts
1 review
0 helpful votes
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Great place to order prescription eyewear
June 16, 2024
Updated review

Great place to order prescription eyewear. Order was accurate frame selection was huge. Prices were Amazing

Date of experience: June 6, 2024

It's super fast and they have a huge selection
December 18, 2021
Previous review

It's super fast and they have a huge selection

Date of experience: December 17, 2021
South Carolina
1 review
0 helpful votes
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Great company to order glasses from. I will most likely order from payne glasses in the future.

Date of experience: June 6, 2024
Washington
1 review
0 helpful votes
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I will never buy glasses anywhere else
June 14, 2024
Updated review

I will never buy glasses anywhere else. I wish I knew about Payne years ago

Date of experience: June 4, 2024

I hope this works
September 22, 2023
Previous review

I hope this works. Never ordered glasses online before

Date of experience: September 22, 2023
Oklahoma
1 review
0 helpful votes
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I got a great pair of glasses in a quick and timely manner. They fit perfectly and the prescription was spot on. I'm very happy with Payne and their quality of glasses

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
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The glasses are stylish and reasonably priced. I have ordered over ten pair of glasses. I love them all. I style them with my outfits.

Date of experience: June 3, 2024
Arkansas
1 review
0 helpful votes
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The only negative is the wait time. Otherwise, no problems and great prices. Will buy again.

Date of experience: June 3, 2024
Washington
1 review
0 helpful votes
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Quality, style, easy to order, quick delivery, again quality -quality -quality

Date of experience: June 3, 2024

Found what I wanted and and easy to order
July 22, 2023
Previous review

Found what I wanted and and easy to order

Date of experience: July 21, 2023

From the business

Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!


payneglasses.com
Pittsburgh, PA, United States
+349