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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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South Carolina
1 review
0 helpful votes
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I loved my dress
March 31, 2019

My dress was So comfy and fit perfectly. I will be ordering again. I wore this dress in the 4th and will wear on Memorial Day as well.

Date of experience: March 31, 2019
Virginia
1 review
0 helpful votes
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The enjoy patpat's website. It is easy to use. Customer service in funominal. They respond to emails quickly and provide the actual information I am requesting.

Date of experience: March 31, 2019
Florida
1 review
0 helpful votes
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Patpat provides excellent customer service. Every email I sent I received a prompt response and all my questions were answered satisfactorily.

Date of experience: March 30, 2019
Virginia
1 review
0 helpful votes
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I DONT UNDERSTAND WHY PEOPLE HAVE WRITTEN ANY NEGATIVE FEEDBACK FOR THIS SITE. THE CUSTOMER SERVICE IS PROMPT AND INCREDIBLE. THE PRODUCTS ARE FANTASTIC. I WILL SHOP ON THIS SITE WITHOUT HESITATION TIME AND TIME AGAIN. GREAT EXPERIENCE

Date of experience: March 30, 2019
AE
1 review
0 helpful votes
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Quick response
March 30, 2019

They have quick response but not flexibility in changing the order. But over all they have good customer service team

Date of experience: March 30, 2019
South Carolina
1 review
0 helpful votes
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I received a bathing suit with messed up stitching and some sizes were not fitting correcting. Customer service was great and fixed my order and is sending replacement at no cost. Thank you pat pat.

Date of experience: March 30, 2019
Germany
1 review
0 helpful votes
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Customer service
March 30, 2019

I was trying to place an order and was having trouble. I sent an email regarding my issue, and they responded and was more than willing to help.

Date of experience: March 30, 2019
Illinois
1 review
0 helpful votes
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Resolved Quickly
March 30, 2019

I received the wrong item in my shipment. I requested a store credit to purchase something different. My issue was resolved quickly and without hesitation.

Date of experience: March 30, 2019
Germany
1 review
0 helpful votes
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Great Service
March 30, 2019

Two items were too small and the Pat Pat Service solved my Problem in a great way! I will buy again and I can recommend Pat Pat! I love to buy these cute dresses for my daughter!

Date of experience: March 30, 2019
Indonesia
1 review
0 helpful votes
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Resolve my problem
March 30, 2019

Well i love patpat product, their product are great quality, cute and up to date. Once i got trouble with my purchase, patpat's CS named Jimmy help me with patience. He give me thw best solution for my trouble. Definitely recommended app.

Date of experience: March 30, 2019
Florida
1 review
1 helpful vote
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Swimsuits are a must
March 30, 2019

Love the swimsuits good quality awesome for mommy and me and matching outfits that's all I've bought from them I don't know how clothes is

Date of experience: March 29, 2019
California
1 review
0 helpful votes
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I had to deal with Trisha from customer service, she is excellent, she does all her power to please the customers, I give her 100 score, I am very happy with her service. Thank you Trisha for such a good service

Date of experience: March 29, 2019
Germany
1 review
0 helpful votes
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I had a very good expirence with the customer service team! If something isnt 100% the way it should be they do what they can to make it perfect! I am extremely impressed!

Date of experience: March 29, 2019
Germany
1 review
0 helpful votes
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I ordered hesitantly on a few swim suits but was very satisfied with the womens/girls matching ones. The mens/ boys were pretty short but customer service was great!

Date of experience: March 29, 2019
Virginia
1 review
0 helpful votes
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Amazing
March 29, 2019

Customer service went above and beyond to fix my minor issue, they were quick with their responses, and the products are great. Will definitely be ordering again!

Date of experience: March 29, 2019
Tennessee
1 review
0 helpful votes
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Thank you, Melvin!
March 29, 2019

The order did take a while considering i asked for Express Shipping.The experience was still great and i love all my product. The two items i couldn't fit, Melvin credited my account for them and handled my retrun very fast!

Date of experience: March 29, 2019
Washington
1 review
0 helpful votes
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I had ordered a couple of bathing suits that ended up not fitting. Kristoffer (hoping that's the name) helped with the return & getting me all squared away. I was surprised with how easy the return was & how prompt their team was to respond. I did keep a two piece outfit that I had ordered for myself, and the dresses for my daughters. I like how quick they are to ship, and that it's not coming from another country so you're not waiting 4 weeks to get your items. Very pleased with patpat

Date of experience: March 29, 2019
Utah
2 reviews
0 helpful votes
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I ordered 4 little outfits for my granddaughter. All the same size, one, however ran much smaller than the other three. When I emailed, he immediately returned my email, with a very acceptable solution. Thank you Kristoffer.

Date of experience: March 29, 2019
Indonesia
1 review
0 helpful votes
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I am a first timer user to PatPat, but I put my guts to buy items right away just because I have put my trust to this since beginning just because all the information that caught me to curiosity is already there.

Date of experience: March 29, 2019
Australia
1 review
0 helpful votes
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This is my first time shopping at Patpat, got the wrong size of 1 of my items and contacted their customer service. Ham quickly responsed and fixed my problem with flexible options that I couldn't be happier.
Thanks Ham.
Definitely recommend Patpat to everyone.

Date of experience: March 29, 2019

From the business

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patpat.com
Mountain View, CA, United States
+3377
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