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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Illinois
1 review
1 helpful vote
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Felix in the customer service department was so helpful when I needed to make an exchange due to a size issue. His responses were prompt and got me what I needed.

Date of experience: April 4, 2019
Ohio
2 reviews
0 helpful votes
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Returns
April 4, 2019

Customer service got back to me very fast and they handled the return very well. They credited me and I just picked something new.

Date of experience: April 4, 2019
Arkansas
1 review
0 helpful votes
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Cute cothes
April 4, 2019

Nice clothes. Most of the items matched the picture. Customer service was helpful for any problems I had.

Date of experience: April 4, 2019
Alabama
2 reviews
0 helpful votes
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My customer service rep's name was Felix and he did an amazing job with responding to my emails & reaching a solution!

Date of experience: April 4, 2019
Canada
2 reviews
0 helpful votes
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Great customer service. This company is very responsive to customer concerns. I am happy to shop with this company.

Date of experience: April 4, 2019
Canada
1 review
0 helpful votes
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Excellent
April 4, 2019

First time I using patpat I was really scared if the material is not good but I'm really happy with them, and l will not be last time.

Date of experience: April 4, 2019
Michigan
1 review
0 helpful votes
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Customer service answered all my questions quickly and kindly. They ensured my questions were answered and I was giving options to allow me to choose how to proceed. I appreciated how they explained the situation on their end, instead of just telling me something was backordered.
So excited to start wearing matching dresses with my daughter!

Date of experience: April 4, 2019
Minnesota
1 review
0 helpful votes
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Great site for shopping. Reasonable and affordable prices. Customer service Rep Josh was excellent in resolving my issues. Will be shopping at this site very soon

Date of experience: April 3, 2019
Florida
1 review
1 helpful vote
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Love all their inventory and how often they get new things. If I ever have a problem, they always help me quickly.

Date of experience: April 3, 2019
Ohio
1 review
1 helpful vote
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Helpful and quick
April 3, 2019

Josh was very helpful in resolving my issue with a color mix up and everything got taken care of very quickly. Pleasant experience.

Date of experience: April 3, 2019
New Zealand
1 review
0 helpful votes
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Exellent
April 3, 2019

Good price, especially the shipping! Lovely shopping interface that simple and clear, making it easy to browse. Helpful and fast customer service when contacted through email. When recieved items. They are very nicely packaged individually in their own ziplock bags. Very classy

Date of experience: April 3, 2019
Oklahoma
1 review
0 helpful votes
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This company went above and beyond my expectations! They have great quality but the customer service is where it's at! Prices you can't beat! I will definitely be buying Way more from them! Wish every company was like them!

Date of experience: April 3, 2019
Maryland
1 review
0 helpful votes
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I'm very impressed with the customer service provided. Pablito went above and beyond to help. I'm still looking for the perfect items, but I can confidently say that Patpat has gained a customer for life. Highly recommend.

Date of experience: April 3, 2019
Alabama
1 review
1 helpful vote
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The styles and designs are trendy yet affordable but the free shipping is very slow!
*I have purchased baby, maternity and children's clothes*

Date of experience: April 3, 2019
Arizona
1 review
1 helpful vote
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I ordered 4 dresses, 2 for my little lady and 2 for me. One of the dresses was not the fit I wanted and I wanted to return it and the matching kids dress. I was so worried about the return process but they were so helpful and made purchasing clothing online a more enjoyable experience. They were quick to answer questions and concerns via email.

Date of experience: April 3, 2019
Pennsylvania
1 review
0 helpful votes
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I had an issue with a product and they responded quickly and resolved it. I have a credit to their site and will shop there again.

Date of experience: April 3, 2019
South Carolina
1 review
0 helpful votes
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Highly recommend
April 3, 2019

I love this website! They have the cutest clothes. Sizes are accurate. Also they respond quickly through email if you have any questions or concerns.

Date of experience: April 3, 2019
DO
1 review
1 helpful vote
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Excelent!
April 3, 2019

The custumer services was so good, they resolve the trouble and was every think ok, i will purchase again in pat pat.

Date of experience: April 3, 2019
Illinois
2 reviews
0 helpful votes
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Adorable clothes, great prices, and awesome customer service! I will definitely keep shopping here and tell other moms about the site as well :)

Date of experience: April 3, 2019
Georgia
1 review
0 helpful votes
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Great Experience
April 3, 2019

Excellent customer service. My items didnt fit and they went above and beyond to ensure I was satisfied!

Date of experience: April 3, 2019

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
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