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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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1. Tons of cute options! I'm a fan of matching family outfits, so having a whole category dedicated to it makes me happy.
2. The delivery was faster than I expected. I think initially it said it would take 2-3 weeks to come in, but I received all my orders thus far within about a week.
3. The sizing is accurate. For the most part, I size up for my little guy because he's tall for his age, but there have been a few things I've bought at his current size and they fit without issue.
4. FLASH SALES ARE WORTH IT!
I've purchased our matching Christmas outfits and love them! Also purchased another matching family option that I'm excited to put to use!
I purchased some cloths on PatPat and the cloths were good quality. I also had a concern and ELISA from customer service helped me to resolve it. Great customer service.
They have great quality clothes at affordable prices and CASSEYLENE helped me so much through customers service and getting my items in the right size!
When you have orders problem they are fast to resolve thx for the help you guys provide love the items
They have fantastic collection of new types, colors and models, especially for children. The fabric is of excellent quality. This outfit is ideal for children.
I highly recommend this app for my kids! Everything fits perfectly I don't have any complaints! My girls wore there outfits well one of them on thanksgiving and they fitted really well!
I am ordering from them since my little baby
Girl was born and I really appreciate their
Support when is needed!
I will be ordering from PatPat in the future
100% because of their very good price and very qualitative clothes
Preis Leistung stimmt
Auch wenn ein paar Sachen nicht ganz mein Geschmack getroffen haben war der Kundenservice entgegenkommend und schnell (Rachel)
Ich würde da nochmal bestellen.
One sneaker didn't light up so i contacted the customer service (PAM) and they provided a refund based on the pictures and a video that I have sent.
Love this site! They have the cutest clothes, good quality, and amazing prices! I love buying my daughters birthday and special occasions outfits here!
Nice and good quality of the all products. Happy with customer service they have provided. Thank you PatPat team!
So for the first time i was going to return item to patpat so I emailed them about the issue and Janika helped me through the process. They gave me option on return method and i didn't have to return the item too. Thank you for your help. And i am very satisfied with the service provided.
I have ordered a couple of times and every time every item was perfect. Service costumers is very kind too
Fast delivery, nice products. I had some issues with the size but was resolved fast. Good customer service by REYNA
Ich liebe Papat ich kann euch nur weiterhin empfehlen, ich liebe Mode von patpat. Ich bin glücklich mit das ich bestellt habe bis jezt und es lohnt sich für den Preis einfach super
I recently had some great customer service from Vin at PatPat, I needed to return an item & I was helped right away & my return was processed immediately, I'm very impressed.
Bought something last night and had a change of mind, so I emailed them to cancel the order within 1 hour. They don't have a button on their site to cancel it easily (please improve on that). However, the next day got a reply from their CS with my order cancellation. Might try out their site again when they have a promotion.
Nice packaging. Fast delivery good customer service. Very good response from customer service. International delivery is fast and get the product on time
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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