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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Lost package
November 27, 2021

Unable to reach anyone to get tracking information for my package ordered paid for 2 months ago. I hope my grandkids can still wear for the season the clothes were purchased for if I ever receive the package

Date of experience: November 26, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We sincerely apologize for the delay in receiving your order. This is indeed not the type of experience we strive for. There can be unusual situations, which are contrary to the expectations.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Florida
1 review
0 helpful votes
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Finally found a site that sells adorable little boys clothes! Cutest clothes, amazing prices! And the clothes came sooner than I anticipated!

Date of experience: November 26, 2021
Australia
1 review
0 helpful votes
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Support in address change
November 27, 2021

I was really satisfied with how my problems was solved quickly and easily. Thank you KRISTIN for help

Date of experience: November 26, 2021
Romania
1 review
0 helpful votes
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Greatly
November 26, 2021

Look like the picture, good material.
I have already 2 order made on pat pat and I'm happy with the products

Date of experience: November 26, 2021
Canada
1 review
0 helpful votes
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Excellent service.
November 26, 2021

Very cute clothes. Prices are affordable. Customer service has been great and very quick. Never have to wait ages for solutions

Date of experience: November 26, 2021
Greece
1 review
1 helpful vote
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My experience
November 26, 2021

Patpat is very good, cheap and delivers the clothes very quick.The custumer service is also very kind.

Date of experience: November 26, 2021
Ecuador
1 review
0 helpful votes
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HOLA
November 26, 2021

Hola! Siempre compro en patpat desde que descubrí esta tienda quede encantada, mi bebe luce encantadora y a la moda. En esta ocasión pedí 2 mamelucos y un vestido pero vino todo reducido y no le quedaron suelo pedir un talla mas pero realmente era reducido le explique el asunto a patpat y Cleo me ayudo con un reembolso sin devolución porque vivo en Ecuador y sería realmente costoso pagar de nuevo, mucho más que el producto, así que les recomiendo solo fijarse en los comentarios y en las medidas casi siempre son reales.

Date of experience: November 26, 2021
Italy
1 review
0 helpful votes
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Mi sono trovata molto bene con il servizio clienti di Patpat. Le risposte sono rapidissime e ho ricevuto immediatamente il voucher di rimborso come concordato!

Date of experience: November 26, 2021
Mexico
1 review
0 helpful votes
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Excelente calidad y variedad en sus productos
La atención al cliente es muy amable u siempre tratan de apoyarnos como consumidores

Date of experience: November 25, 2021
Indiana
1 review
0 helpful votes
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Patpat i love
November 26, 2021

My experience at Patpat has been excellent. I buy clothes for my child and they are beautiful and of excellent quality. On the other hand, the agents of the Help Center, especially MARY, have always answered my questions in an efficient and cordial way. I highly recommend buying from this store.

Date of experience: November 25, 2021
Kentucky
1 review
0 helpful votes
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WHERE IS MY PACKAGE?
November 26, 2021

I was shocked when my order came within a week so I ordered again cause I thought this website was good. My second order… cargo has been broken down for 9 days now! I ordered October 29 and it's currently November 25. Almost a month. I ordered for a holiday to give to my baby cousin and well it's way past that holiday now. Aunt said I can give it on his birthday, December 4, but It's probably not even gonna come by then! You can't even contact customer service, it's just a stupid voice chat thing that barely helps. I asked for where exactly my package was and all I got sent was that cargo was broken and they are trying to fix it. As if I don't already know! Even worse is I can't cancel my order. Seriously disappointed and won't be ordering from here again. I don't even know if my order is even in the U.S.

Date of experience: November 25, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We sincerely apologize for the inconvenience this issue may have caused you. We are sorry to hear that you have not received your refund yet.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Honduras
1 review
0 helpful votes
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Me encanta Patpat
November 26, 2021

Muy buena atención y los pedidos a tiempo, la ropa exelente, todo le quedó a mi bebé. Ella es muy feliz con su ropa nueva.

Date of experience: November 25, 2021
NL
1 review
0 helpful votes
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Satisfactory!
November 26, 2021

I am satisfied with the services from Patpat generally ranging from their products, packaging, services. The customer care is equally satisfactory totally. I really appreciate PAM specially for handling my customer care issues with speed and precision. My issues got resolved even much sooner than I expected. Thank you so much, PAM. The only backdrop I have with Patpat is how long it takes for my orders to get to me. Maybe because I am in the Netherlands? I am guessing Patpat is not in the same country as I am and therefore the long time it takes for my orders to arrive.

Date of experience: November 25, 2021
Austria
1 review
0 helpful votes
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I was very satisfied not only with the products themselves (nice colours, material,… etc) but the service from PatPat team was exclusive. I ordered a few clothes for my baby, but the jumpsuit was too small. So I asked if it would be possible to exchange it. As they did not have a bigger number, they were so kind to offer me a full price refund without wanting me to send the jumpsuit back.
The communication with the service team was extraordinary and they responded quickly and organised everything as they have promised.
Especially Rahmel was very helpful, but also the rest of the team did their job very well.
Thank you for the nice products and thank you for the good service, PatPat!
I will definitely order from you again!

Date of experience: November 25, 2021
Australia
1 review
0 helpful votes
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Funky clothes
November 26, 2021

Love the funky clothes I got for my two girls. They are stylish and on trend. Some items run big for size but PatPat was very helpful in organising a refund.

Date of experience: November 25, 2021
Pakistan
1 review
0 helpful votes
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Baby clothes
November 26, 2021

100% satisfied in each product.
Love the design, fabric and everything.
Great customer service, prompt response and delivery on time.

Date of experience: November 25, 2021
Ireland
1 review
0 helpful votes
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Great service by Patpat, please try to shop online with Patpat. Great offers and very good quality.

Date of experience: November 24, 2021
Florida
1 review
0 helpful votes
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Address Change
November 26, 2021

The company's experts handled my issue amazingly quickly and in a very professional manner, thank you!

Date of experience: November 24, 2021
Malaysia
1 review
0 helpful votes
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Worst customer service
November 24, 2021

Hello PatPat are you really serious to serve your customer? I requested for a refund in Sept 4 my last purchase. You are claiming that u have refunded which I never received. For further investigation when I asked for transaction ID u r simply giving me irrelevant info.

Date of experience: November 24, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We sincerely apologize for the inconvenience this issue may have caused you. We are sorry to hear that you have not received your refund yet.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Pakistan
1 review
0 helpful votes
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Best one site for kids clothes
November 24, 2021

I have been using PatPat for my son for the last 2 years and am very much satisfied with clothes quality and prices. Their customer service is great too. This site has cute boys clothes which are difficult to find in other brands. They even have some variety of clothes for moms like us

Date of experience: November 23, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3377
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