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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Beautiful clothes
April 19, 2019

I'm so in love with outfits i ordered. Boutique looking and good quality for much less price. I will definitely be ordering again. The only down will be the time it takes to get deliver (over 2 weeks) for me.

Date of experience: April 19, 2019
Washington
2 reviews
0 helpful votes
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I was apprehensive knowing I was ordering from China since so many other sites from China never send what you ordered, but Patpat kept me up to date with the tracking and I received my nursing shirts today! I love them! I see more orders in my future since I know Patpat is legitimate. Thank you PatPat!

Date of experience: April 18, 2019
GB
1 review
0 helpful votes
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Fab!
April 18, 2019

Lovely clothes and even better customer service from Hazel B- very impressed and will be very shortly shopping here again!

Date of experience: April 18, 2019
Maryland
1 review
0 helpful votes
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Excellent service
April 18, 2019

Easy website to use and get good items and excellent services really
I appreciate it
I bought many items for my two girls I actually like all models

Date of experience: April 18, 2019
Pennsylvania
1 review
0 helpful votes
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I love the items I purchased from this company, very affordable and decent quality (the mommy & me and daddy & me items are especially cute)! With one of the items I purchased, the sizing was a little strange, but Hazel B. And Trisha in customer service quickly resolved the issue. Shipping was within the stated 10-15 day window.

Date of experience: April 18, 2019
Ohio
1 review
0 helpful votes
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Hazel B. Helled resolve my issue within 48 hours and I could not be happier with the result. The clothing quality is great and I can't wait to order more items from them.

Date of experience: April 18, 2019
Wisconsin
1 review
0 helpful votes
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Satisfied
April 18, 2019

So far I have ordered twice I have been pleased with my items swimsuits for me and my daughter good quality and super affordable. My last purchase I ordered two pairs of yogo pants not impressed they were see through. I was able to keep them and got 50% of my money back right away and 10% off my next purchase. I choose that offer instead of sending it back and getting a refund so very pleased with customer service as well.

Date of experience: April 18, 2019
Texas
1 review
0 helpful votes
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Would use again!
April 18, 2019

Was pleased with the products and very impressed with customer service! Would use again!
Quick and easy

Date of experience: April 18, 2019
France
1 review
0 helpful votes
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Excellent!
April 18, 2019

Great customer service, very responsive! I could not expect better help. Thank you so much guys, I really recommend PatPat!

Date of experience: April 18, 2019
GB
1 review
0 helpful votes
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Clothes arrived within the time frame stated. Customer service response was very quick, informative & friendly.
I felt the prices sometimes were slightly higher than similar clothes elsewhere, BUT the overall amount of designs, especially for baby girls, were brilliant & very cute!

Date of experience: April 17, 2019
Spain
1 review
0 helpful votes
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Muy buena experiencia de compra. Ademas me atendió Rhye B en servico al cliente y me dio todas las facilidadrs de devolución

Date of experience: April 17, 2019
Singapore
1 review
0 helpful votes
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My first experience shopping on Patpat was fantastic. As I was unsure of the sizings, I bought the wrong sizes for a few pieces of clothing but without questions asked, the excellent customer service officer offered to replace the items with no additional charges. Two thumbs up for after-sales service! :)

Date of experience: April 17, 2019
Greece
1 review
0 helpful votes
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I have an excellent experience with my orders in this site. They are professional! And i delivered my order very fast.

Date of experience: April 17, 2019
Wisconsin
1 review
0 helpful votes
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Great Experience
April 17, 2019

The quality of the clothes was great and they were a great value. There were a few items that did not fit that I wished to return and Rolando in customer service was very helpful in resolving that!

Date of experience: April 17, 2019
Malta
1 review
0 helpful votes
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Cancel order
April 17, 2019

I wanted to a cancel and order and Jimmy from custmore care service really helped and cancelled my order.

Date of experience: April 17, 2019
Austria
1 review
0 helpful votes
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Mama and daugther Set
April 17, 2019

Such a sweet set for me and my baby! I love the quality and shipping was very fast! The PatPat Team is also veray nice and helpful!

Date of experience: April 17, 2019
Texas
1 review
0 helpful votes
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It's the cutest 2 piece bathing suit ever! The material is soft and has bright awesome colors. I ordered the orange & we LOVE IT!
My daughter is 5, but we ordered size 6/7 which fit perfectly on her slim body. Due to the awesome stretch material it's likely to still fit when she's 7. Also, the color did NOT bleed in the pool or wash.
I hope our review helps other mommies!

Date of experience: April 16, 2019
Singapore
1 review
0 helpful votes
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PatPat has excellent customer service. Twice I purchased clothing items that didn't fit too well and they sent a better fit without any additional cost. Most times I've been very satisfied with the items. And even if I wasn't, they are happy to provide wallet credits and discounts so I can make another purchase of my choice.
The customer service agents are also attentive and helpful all the way through to delivery.

Date of experience: April 16, 2019
California
1 review
0 helpful votes
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I put the wrong zip code and my package got lost. They just sent me a new package free of charge. Their prices are reasonable, shipping is affordable. They make online shopping a breeze.

Date of experience: April 16, 2019
Mexico
1 review
0 helpful votes
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I just placed an order and had an issue with the shipping address, and costumer service was great! Very quick response. And now just waiting for my package :)

Date of experience: April 16, 2019

From the business

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patpat.com
Mountain View, CA, United States
+3377
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