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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Michigan
1 review
0 helpful votes
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Trisha was great to communicate with! I unfortunately needed to return a few items because they just didn't fit quite like Ild hoped. She was quick to respond to my emails and work something out. Thank you!

Date of experience: May 6, 2019
New York
1 review
0 helpful votes
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Abdil was very helpful in fixing my problem and I would give more stars if the short time return policy was made more clear somewhere. Either way I thought he was pleasant to work with and easy to communicate with.

Date of experience: May 6, 2019
Philippines
1 review
0 helpful votes
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I really love Patpat cloths. From family outfit to matchy matchy and from kids todler and baby. 99% patpat is legit when it becomes to selling online. The 1st and 2nd time i order i really fall inlove with that cloths from my baby. Very soft ang hugable..

Date of experience: May 6, 2019
Florida
1 review
0 helpful votes
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I'm giving 5 star for a few reasons.
1) the quality of the items I purchased were terrific.
2) the prices are reasonable
3) well there was a mishap with my order.(belt on a dress) I contacted customer service and with a few e-mails back and forth my problem has been resolved. Customer service was amazing!

Date of experience: May 6, 2019
Florida
1 review
0 helpful votes
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Adorable clothes
May 6, 2019

I love PatPat! They have the best deals and promotions. Sizes aren't always accurate but they have amazing customer service. Abdil was very helpful with my return.

Date of experience: May 5, 2019
Virginia
1 review
0 helpful votes
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Sizing a little larger than I am use to but quality of product was great. Costumer service was very helpful as well. Over all great experience

Date of experience: May 5, 2019
Pennsylvania
1 review
0 helpful votes
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Fun choices
May 5, 2019

I enjoy the variety of clothes. They are practical, priced well and the quality is good.
The company is easy to work with if you need a refund or exchange.

Date of experience: May 4, 2019
France
1 review
0 helpful votes
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The items themselves are correct, but I was really happy with the customer service. A certain Jimmy helped me a lot, I contacted them because one item was too short, the other had some weird stains on it. They reshipped the two items with correct size, they are just like on the picture.
They were quick to respond and really helpful!

Date of experience: May 4, 2019
Canada
1 review
0 helpful votes
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Baught my son a few outfits. Was sceptical of quality but it was actually nice and at good pricing. Customer service was quick and helpful when i had sizing issues with my order. Made sure i was happy in the end

Date of experience: May 4, 2019
New York
1 review
0 helpful votes
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Plus size
May 4, 2019

Great experience shopping with PatPat! Got a beautiful plus size floral bathing suit and it is true to size!

Date of experience: May 4, 2019
Australia
1 review
0 helpful votes
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Loved my experience dealing with patpat. Extremely happy customer. Will be recommending to everyone!

Date of experience: May 4, 2019
GB
1 review
0 helpful votes
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To be honest Very good quality But you have to be very careful about the size and excellent customer's service.

Date of experience: May 3, 2019
Colorado
2 reviews
0 helpful votes
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I had an issue with a few items that were not what I had expected or where damaged he made sure we came to a very reasonable resolution that made me very happy.

Date of experience: May 3, 2019
Australia
1 review
0 helpful votes
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I received excellent customer service from Hazel B. One of the items I received was slightly different than what I expected. Not only I could keep the item, but Hazel offered me 100% credit of the amount purchased which I can use to purchase something else. Thanks Hazel B.

Date of experience: May 2, 2019
Hong Kong
1 review
0 helpful votes
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Your efficiency is very high. For me to change the size of the rule, you will help me solve the problem soon. Especially Jam, very patient to help me. I will continue to support your company.

Date of experience: May 2, 2019
France
1 review
0 helpful votes
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Super
May 2, 2019

Délais de livraisons plutot rapides et service après-vente réactif
Site à recommander pour de futurs achats

Date of experience: May 2, 2019
South Carolina
1 review
0 helpful votes
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Great Service!
May 2, 2019

Ordered and the size didn't work out but pat pat did a great job to resolve the issue in a timely manner. I was never left wondering what was going on as someone always responded to my emails and kept me updated. I'm always afraid to order through new websites online but I will def continue shopping now that I know that If something doesn't work out i will be taken care of.

Date of experience: May 2, 2019
Colorado
1 review
0 helpful votes
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EXCEPTIONAL
May 2, 2019

They have the best customer service i have ever seen. I placed an order and wanted to return some of the items, they were very helpful, every days answering to my messages, resolve my concern and i got quickly my refund. And the others itemsi kept were very nice too. Thank u and keep it

Date of experience: May 2, 2019
Lucia S.
Italy
1 review
0 helpful votes
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Amazing
May 1, 2019

Nice clothes that are not found in stores, courteous customer service, I will buy again for sure. I advise.

Date of experience: May 1, 2019
Pennsylvania
1 review
0 helpful votes
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Amazing!
May 1, 2019

The packaging was awesome and the material is very reliable! They outfits are super adorable and the perfect size!

Date of experience: May 1, 2019

From the business

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patpat.com
Mountain View, CA, United States
+3377
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