PatPatReviews 6,266

Felix was super helpful with my order - I had purchased two sets of matching bathing suits and one set did not fit properly and he was able to resolve the issue for me - no hassle at all. I will definitely be ordering more suits from them again.

Pat pat customer service provides smooth communication to solve the issue! They gave me several options to choose from and I was satisfied the way they handle the issues.

I have great Customer Services Experience with PatPat, I was purchase one dress for my 2 year daughter but it was small size but the and PatPat doesn't have other size available in that period of time when I need it. Finally PatPat return my refund in one week.

I had difficulty with my sizes but Abdil was kind, helpful and quick to offer a resolution.

Very happy customer

The first time I ordered, it was for family Christmas pajamas. Loved them! Good quality and they fit great. The second time I ordered, it was for a few maternity tops. I wasn't happy with the fit but the customer service and return process definitely resolved the issue to my satisfaction. Will shop there again.

Excellent service and the delay of response is very good! They are very polite and they make sure all is good:-)

Excellent customer service, very reactive and very efficient when needed! They helped me and I'm satisfied

Clothes were too big. They refunded me my money and let me keep clothes. I will reorder. Wonderful service precious clothes

I bough this pink color hoodie which the size was a bit tight for my daughter.
Pat pat customer service proposed a very satisfied solution for my return shipment application.

Felix in customer service was great! He helped resolve my sizing issues in a very timely manner. Quality of the items was great as well!

I had a few issues with the items that I have ordered, however after contacting PatPat Felix got back in touch and he resolved my problem in a very professional way. I am super happy and just about to place my new order

They gave me a full refund and let me keep the items ordered. Hazel J was super helpful and quick to respond.

I have emailed customer service three times and can not get a response related to a return. The clothes I purchased are way to small as they fit like a XS instead of a M. Just wish I never ordered.

Good customer service, my order got lost in the mail and they sorted it out promptly, will order again

Pat pat is good online shopping I love this shopping to do for my 2 year old daughter.
Pat pat always providing a good customer support..

Ordered 2 items: very satisfied with one of them but not at all with the second. The color, size, quality of the product not meeting the expectation you get from the picture. On the other hand the customer service was very good and friendly. Although the return and refund should be easier and free.

I got a very quick reply and JOSH was really kind and helpful. He suggested me 3 options among which I found the best one for me, my expectations were exceeded,
Thank you so much

Patpat has the best customer service, they have helped me solve a problem I have been having, I'm glad I've contacted them! RHEA B. Helps me and solved my problem, thank you so much

I wanted to return some items and was given more options that I'd never been offered from online shopping before. I was able to get the size I wanted for one item and receive a credit for the others, and could donate the old items instead of shipping them back. Great way to resolve issues with sizing and online shopping and not having the headache of trying to ship it back. Thank you!