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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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I love the quality of Products. They are so pretty and stylish. Shipment was so fast. I'll be purchasing more from Patpat
I contacted PatPat after one item that I ordered was not the size they had provided according to their size chart. It did take some time to hear back via email, but in the end I was given a store credit. If ordering order a size up in women's.
I had sizing issue with items and customer representative was available without long waits, prompt responses, and did really good job in resolving the issue.
I really like this app and it is so good I appreciate the team work they gave me proper solution. I love the fabric and hug quality and low price I would definitely shop every cloth for my baby and my family, friends gift from here I would love to buy things from patpat thank you for making me happy thank you so much
I love dressing my three kids in adorable outfits. This site has great kids clothes for decent prices.
LOVED the shirts I purchased for nursing. They are easy to wear, look great and didnt break my bank account. The customer service was exceptional when I needed a return. So many options of clothing for the family, mothers and baby. Cant wait to order more.
They have nice clothes and something extra that you don't find in the stores in Sweden. Atleast not where I've been looking. So if you want something else this is the site for your kids!
I love patpat! You can find a lot of cute and well designed items!
This Customer service is very helpful.
Rolando gave me quick response and kind support to solve problems. Thanks Rolando I really enjoy shopping by patpat!
I called because my order didn't meet my expectations. I talked to a representative and he was able to resolve my problem quick and precise.
There was some issues with what I ordered. I emailed them and they quickly helped resolve the issue! Definitely made me a happy customer!
I had received a partial order of my parcel and jimmy had refunded me the amount in my PatPat credit account. Thank you for your prompt and helpful service jimmy.
I had recently moved ad neglected to update my shipping address before completing an order. Thankfully Trisha was able to make things right as soon as possible!
Felix, a Pat Pat Customer Service Representative, went above and beyond to assist me when I mistakenly ordered the wrong size. Very prompt response time and extremely helpful.
I have asked for a refund 5 times.
Nobody replies. Cheap quality, months for delivery of trashy stuff. Big mistake!
Fake service. Stay away!
Hi,
We're sorry to hear about how the delay you experienced in receiving your order and the issue you've encountered with the items you received, prevented you from getting the best experience in shopping with us.
You may review our Return and Exchange Policy here:
https://www.patpat.com/article/help/Refund,-Returns-And-Exchanges/Returning-Items/252
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Totally love the product and the way I was treated when I encountered an issue. Thanks! Totally recommended
I just made my first order with Pat Pat and one of the items did not fit me right. Trisha from customer service helped me through the return process and provided me with different options to ensure I was happy with my purchase. At first the refund process was a little confusing, but once I was able to communicate with a representative then my concerns were handled fairly. I will buy from Pat Pat again.
After receiving an item I was unhappy with, I left a poor product review, expecting nothing in return but to warn other potential buyers. May D reached out via email and offered a wallet credit for my troubles, and I'm now a happy and returning shopper :)
The fabrics the dresses are made from are high quality. Very soft and pleasing to wear. In my experience sizes in some dresses fit exactly as youd expect, other dresses run quite small. Overall the quality and styles are great!
From the business
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.