Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PatPat

PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PatPat?
grey stargrey stargrey stargrey stargrey star

PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Orla S.
Unfollow Orla S.
Share Review
Report Review

Amazing customer service. Thanks to Twinkle for her quick response. Great quality clothes & look forward to shopping with Pat Pat in the future. Thank you

Date of experience: May 28, 2019
Canada
1 review
0 helpful votes
Follow Erin B.
Unfollow Erin B.
Share Review
Report Review

My daughter and I now have matching unicorn bathing suits and rainbow dresses. What else matters?! The shipping and customer service was great too.

Date of experience: May 28, 2019
Michigan
1 review
0 helpful votes
Follow Aiesha L.
Unfollow Aiesha L.
Share Review
Report Review

I ordered matching swimsuits for my boyfriend and myself. Was hoping to get one for a child but they didnt have the size i needed. The price was great for the two items i got and so was the quality of the product. The customer service is great when handling sizing issues.

Date of experience: May 28, 2019
Missouri
1 review
0 helpful votes
Follow Sabrina D.
Unfollow Sabrina D.
Share Review
Report Review

Trisha from PatPat responded accordingly to my emails and was very friendly! The clothes I received were too big but the quality of the clothes were great! Would definitely buy again

Date of experience: May 28, 2019
Canada
1 review
0 helpful votes
Follow Preyah W.
Unfollow Preyah W.
Share Review
Report Review

Great experience!
May 27, 2019

I was pleasantly surprised at how easy the return/exchange process was. I called customer service and spoke to Jimmy who immediately answered all of my questions and put in a request to have a a new shipment sent out to me. Very happy with the service I received and as a result, will definitely be a repeat customer!

Date of experience: May 27, 2019
Maryland
2 reviews
0 helpful votes
Follow Kathryn V.
Unfollow Kathryn V.
Share Review
Report Review

Will be placing many more items for future Granbabies, friends, shower gifts, etc. I have been over the top with what I have already received. Washes so nicely

Date of experience: May 27, 2019
New Jersey
1 review
0 helpful votes
Follow Megan L.
Unfollow Megan L.
Share Review
Report Review

Loved
May 27, 2019

Product is very soft and durable, i did receive the wrong size but once i contacted customer service they fixed the problem right away. Super excited to wear the dresses

Date of experience: May 27, 2019
Spain
1 review
0 helpful votes
Follow Aparicio N.
Unfollow Aparicio N.
Share Review
Report Review

I Will buy clothes from here, they are kind and risponsible. I had a problem but they´ve resoved it. Great consumer service

Date of experience: May 27, 2019
Singapore
1 review
0 helpful votes
Follow Tze L.
Unfollow Tze L.
Share Review
Report Review

Great customer service, easy to communicate and fast response. Patpat replaced baby swimwear that didn't fit my baby.

Date of experience: May 26, 2019
Idaho
1 review
0 helpful votes
Follow Brooke B.
Unfollow Brooke B.
Share Review
Report Review

I ordered four nursing tops that were of a good quality for the price. It is hard to find affordable and various styled nursing tops, but PatPat delivered. Purchasing was easy and the ordered was received within a good time frame. I am a large to mid range in Australian sizes, so I am an XXL with PatPat. Unfortunately, one of the tops (due to style) was a bit too small but the largest size. I contacted PatPat to organise a repurchase. Rhea B was exceptional. Her response was prompt and very generous. I will be sure to return to PatPat. Thank you.

Date of experience: May 26, 2019
TW
1 review
0 helpful votes
Follow Liao T.
Unfollow Liao T.
Share Review
Report Review

When I bought the swimsuit through this website, I was very confused. It was because my chest is too big but my lower chest is small, so I didn't know what size to take. I bought L size at the beginning and it was obviously too big for me. I contacted Susie through customer service. She was a very patient person. She spent a lot of time helping me to change the size I needed. I really recommend Pat Pat because they have a great customer service staffs.

Date of experience: May 26, 2019
Amanda T.
Canada
1 review
0 helpful votes
Follow Amanda T.
Unfollow Amanda T.
Share Review
Report Review

Great experience dealing with TRISHA. Needed to get a different size maternity dress and she helped me out very quickly! I am very happy with my experience and my items! Will definitely order from patpat again !

Date of experience: May 26, 2019
Poland
1 review
0 helpful votes
Follow Justyna R.
Unfollow Justyna R.
Share Review
Report Review

Trisha is very helpful when it comes to any problems related to purchased items; and baby clothes are super cute

Date of experience: May 25, 2019
Australia
1 review
0 helpful votes
Follow Melanie M.
Unfollow Melanie M.
Share Review
Report Review

Great products
May 26, 2019

Pat Pat has exceptional customer service with very fast reply, thank you Julius. The product of the baby clothes i ordered is very very high and i will order from this website again.

Date of experience: May 25, 2019
New York
1 review
0 helpful votes
Follow Barbara P.
Unfollow Barbara P.
Share Review
Report Review

I bought a mom and kid dress. It arrived before time and it is sooo cute and pretty! Can't wait to wear it!
Good quality!
Would buy it again!
They also have great costumer service! Fast and helpful!

Date of experience: May 25, 2019
Canada
1 review
0 helpful votes
Follow Kate B.
Unfollow Kate B.
Share Review
Report Review

Company was great at resolving my issues with sizing. I ordered nursing clothing and it was too small. He company was timely about my return request and offered me multiple options to resolve the issue.

Date of experience: May 25, 2019
GB
1 review
0 helpful votes
Follow Nicki S.
Unfollow Nicki S.
Share Review
Report Review

The clothes aren't going to be for everyone. What place that sells cloths is? I likes a lot of mine though. The customer service was fab! Trisha was great.

Date of experience: May 25, 2019
Florida
1 review
0 helpful votes
Follow Diana L.
Unfollow Diana L.
Share Review
Report Review

I love PatPat
May 25, 2019

The items have excelent quality, the staff is very helpul are resolving issues, specially Karen P help me the most. Beatiful selection of matching outfit for family summer vacation.

Date of experience: May 24, 2019
North Carolina
2 reviews
0 helpful votes
Follow Chelsea Y.
Unfollow Chelsea Y.
Share Review
Report Review

I ordered 6 items from PatPat that are breastfeeding friendly. One of them had zippers that didn't properly function but customer service was very accommodating and gave me a credit to purchase another item. It took a little while to receive the clothes but I'm pleasantly surprised with the quality of the clothes for the price.

Date of experience: May 24, 2019
Arizona
1 review
0 helpful votes
Follow Shannon S.
Unfollow Shannon S.
Share Review
Report Review

So happy with my past order of 15 baby girl outfits! I can not wait to put her in them when she arrives in July! I ordered nursing clothes for myself, and cannot wait until they arrive. I will also be making an order for my 2 year old son because the clothes are so cute I cannot resist!

Date of experience: May 24, 2019

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
See all photos