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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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I feel very happy with how fast I got a response, and how quick my problem was resolved. It's my first time using this website and I love it.
I ordered two of the same outfits for my new Grandaughter. The joys of being a new Grandmother, befuddlement! Karen P. Sorted me out in no time! Lovely company.
Great customer service. Quick and speedy responses. Items too small, returned for store credit. Pretty seamless process.
I ordered two outfits for my son, I loved the outfits and the quality was really good but unfortunately my son was in between sizes.
When requesting a return I was helped by a member of the team called Abdil. He was extremely helpful and very quick to reply.
I'm very happy with the customer service at PatPat :)
I'l was confused about how the BOGO deal worked and Jimmy helped me promptly and he was nice. I can't wait to see the clothes for my daughters!
Awesome selection of matching family outfits! Very affordable and they came just how they looked on the pictures!
Julius kindly and quickly responded to an issue with sizing. We was very intent on finding a fair solution.
Great customer service, two week shipping, product seemed to run a bit large with the children sizes, good quality (by touch) and great packaging.
I am very satisfied and must appreciate very good customer service, especially Julious helped me a lot. Thank you!
This is my first time shopping at PatPat and experience is great. I was assisted by Felix customer care regarding with my order that I wanted to changed something in my order. She is very helpful and prompt.
Best customer service. Karen P was very professional, prompt & so helpful. Sizing issues were addressed and the product style/fit issues were worked out for the right exchange without trouble. Highly recommended!
PatPat has very cute clothes, especially for nursing and pregnant mothers. The customer service is great! They respond very quickly (I spoke with Hazel J.) and make sure you are satisfied. The only issue I had with my order was that the shirt I bought was slightly see-through, so I wanted to return it. I was given the option to return the shirt and pay for shipping or keep the shirt and receive a voucher towards a future purchase. Just be aware of the return policy if you aren't 100% sure about your purchase.
Clothes are super adorable! Love the style. Arrived exactly as pictured. I did have an issue with one of the products and contacted them, they fixed it right away.
Im rating on my experience with customer service not the product. Trying to return a product seemed difficult but all i had to do was follow the directions on the customer service. Even though it seemed tedious i thought there must be a good reason for all of this. Either way, the rep Karen P was very patient with me. Thank you.
I purchased 4 shirts from PatPat and I love them all! They fit true to size and you get free shipping for a $35 order. They arrived within a week and they were packaged so well! I wanted to thank the company for such wonderful clothes and Hazel J from customer service was so nice!
Highly Recommend this company!
PatPat is honestly a company who puts there money where their mouth is. They mean it when they say that want to provide quality service. The clothes are well priced. I did remove a star because the fit of the clothing can vary, even within the same style. However, when contacted about the discrepancy, I was offered a full refund without having to go through the hassle of returning the item (a huge help for a busy, working mom)! Thanks, PatPat!
I m very satisfied of pat pat!
The customer service, especially Julius, helped to solve a thorny problem about wrong delivery address, so my order was rapidly refund... thank you!
Happy with product. Good material for an inexpensive price. Karen P was very helpful with a size exchange. Happy with my experience.
Love their items. Customer service is fantastic. Needed to return a couple items and that process was great. Shipping process and getting item take a bit too long in my opinion. That's the only issue.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members