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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Susie B was quick to respond to my emails regarding the issues with my order.
She is sending a replacement for the item that had a malfunction and providing me with a Voucher for the incorrect item to use within the next 3 months since they didn't have the correct size I needed.
I don't have to send the incorrect items I received back which is nice since shipping is a hassle.
Overall a great experience. I will definitely be ordering from Pat Pat again.
Many thanks, Anie
I appreciate your customer service and prompt response to my inquiries.
Warmest,
Ricardo Lewis
Timely delivery. Good quality clothes and very cute for babies. Highly recommend it. Nice and affordable.
Beautiful!
I love everything that I ordered.
I love the family match, they have a lot of selection.
Loving all the clothes I've ordered from patpat and their great service. Very cute clothes and quality.
Was able to get my dresses in a larger size and got a refund so I can match my baby. Can't wait to wear them!
The dresses I ordered for me and my daughter are super cute. The material is nice, and the sizes are accurate
The product was very nice just didn't fit any of us my husbands or my daughter or me and the products were soft just that I'm little disappointed and it took over a month
We had issues with our order and was very happy with the speed and responsiveness of the customer service in getting our items refunded.
Great customer service. I wanted to modify my order a day after placing it and Kristela was very kind and promptly refunded the order so I could place another one.
I brought 2 leaf mirrors. It took bout 6 weeks to get them. When I got the I had 2 pieces broken. Elanie was a great customer service rep. She's going to refund me my money and let me keep the item so I don't have to pay to ship it back. Thank you so much Elanie for making sure I'm satisfied.
Great service from. Hazel, fast shipping and all the clothes were nice quality. Will order here again
Love this company! Can not wait to order again! At first I was nervous about the quality of the clothing based on the price but my expectations were exceeded!
All my questions were answered in a really short time period. Love this service. The quality of the item I purchase is also very good. My son loves his new shoes. If they had my size in those shoes I would've bought some.
Super cute outfits and the quality it pretty good! Very responsive and great customer service. I will be buying from here again.
Placed and process Order forgot to enter promo code email Patpat and RINDELLE WAS EXTREMELY helpful with taking care of issue and making adjustment thank you. Can't wait to receive my order
Really happy with the products. Great collection specially for kids. All items received were as per description and pictures on website. Did had wrong size ordered for footwear but customer support is amazing. Rindelle assisted us with everything and the experience was 100% satisfactory. Would recommend patpat to anyone in a heartbeat.
I had the best customer service with Maye. All I had to do was send in a couple of pictures and my situation was fixed in no time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members