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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Ho acquistato delle maglie per allattamento, non è facile trovarne così belle e comode. Ho avuto qualche problema con il mio ordine, ma l'immediata disponibilità del servizio clienti, nello specifico Dan, ha fatto sì di trovare subito una soluzione soddisfacente.
I received the wrong order and they were very fast at fixing the problem and getting a new one to me thank you rinedlle
I had some issues with my order as far as getting the wrong size but their customer service was excellent and everything worked out. Thank you to Romel for being so quick to respond!
I ordered 3 items from Patpat and like the way they look & fit. The one item had a small tear but I contacted them & they were very quick to send me another one. Thank you Sarah for your helpfulness! I will order more from this site again!
I highly recomend this shop. I shopped here twice and I was satisfied both times. I must say that the items are of high quality and practical (nursing clothes) and the prices are very favourable. The delivery time a is bit longer, but I did not mind that much. Unfortunatelly I had to return two items bacause the size did not fit, but the customer support (especially Rindelle) was very helpful. They replied promptly and helped me solve this problem to my satisfaction.
Even though some items were too big, the pat pat customer service solved the problem quick and easy.
My questions were answered very quick by Jam and I was provided with excellent assistance! Thank you very much! Good service!
There is no contact number to cancel my order, payment was showing 82 $ but acually they are charging me 113$
Very bad website, no customer suppots
I highly recommend. Their clothes are adorable and customer service team is great! I definitely will be ordering more from them.
Good return policy. Very friendly and timely. I'm sad my item did not fit as the quality was very good.
Premiere commande et une entiere satisfaction. Livraison plutôt rapide et un service apres vente de qualité. Je remercie RINDELLE pour m'avoir aidé lors de ma transaction.
Maternity items ordered on 5/10/2020, as of 6/24/2020 no delivery! Sent numerous emails, no response at all. Items are suppose to be delivered to Portland Oregon and they sit in Elizabeth, NJ. By the time they arrive the baby will be here and theaters will need to be returned. Can't imagine how that will go. They take your payment in full and don't deliver. Sent 5 emails, no response! I WANT MY PAID FOR ITEMS! Shame on you PatPat, take money and don't deliver. Your website doesn't live up to your customer service, respond to your customers!
We sincerely apologize for the delay and inconvenience you have experienced while waiting for your package. We understand how frustrating it is to wait.
The current situation has really caught a lot of businesses off-guard and is exceedingly difficult to avoid being affected by. We sincerely apologize if the added precautions we and our partner courier are taking, against COVID-19, has affected your order. We understand that this can't be an excuse and don't worry as our Team is taking steps which will enable us to ship and deliver orders more quickly in the future.
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more about our current Processing and Delivery Time frames, please refer to the link below:
https://www.patpat.com/delivery
Excellent customer service especially from KRISTIAN C.
I had ordered the wrong size by mistake and Pat Pat resolved the matter immediately. I am very please with the service and would highly recommend!
The itens are of great quality! I really recommend! The order come in just 10 days. Excellent customer service!
Amazing customer service, they respond to and resolve any questions or concerns promptly. Huge thank you to (RACHEL) for kindly helping me modify my order without any issues. I will be a long time customer forsure
Romel helped me so much. I messed up on ordering my items and Romel reassured me and helped me step by step with the process. The clothes are great quality and I look forward in ordering more items. If there is ever an issue (which I doubt there is) Romel is the person to ask for!
Rachel helped me a lot he is a very kind person... cheers! Rachel resolved my problem very soon I must appreciate Rachel the way he worked for me thank u so much Rachel m really happy wid ur kind help
Good products, very nice and fast customer service.
I will be a customer for them nad will recomend it to my friends.
Great customer service! Got back with me quickly about my purchase, very polite. Very satisfied with my experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, We're sorry to hear about the confusion you've experienced with the cost of your order. Please note that since we're a United States based company, all transactions made will be in US dollars.
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.