Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
We monitor reviews for authenticity
Mi experiencia es fabulosa. Hice mi pedido el 4 de mayo.
Considerando que es proveniente del extranjero el tiempo de espera es el necesario. Todo llego excelente y de muy buena calidad. Me encanta todo de su página. El precio es lo mejor
Unfortunately clothes of my last purchase order don't fit well to me and I had to ask for money refund. Customer care, in particular Jimmy, helped me a lot. He proposed me many possible solution and at the end we found the one who was the best for me. Thank you Jimmy! :)
Love the shoe I got for my son. Ordered wrong size but I contact them right away. Got a refund no need to return shoe.
Received help from Sarah from PatPat, thanks for your help regarding a couple of refunds on my account! Will definitely continue to purchase from PatPat!
I had accidently ordered identical items and Elaine was super helpful in sorting my issue. Thank you Pat Pat
I am ordering from PatPat since almost a year now and without doubt I have received the best services from them.
Recently few items got ordered from my account due to my daughter's mistake but I got full refund within no time.
The customer support team was very quick in responding to my cancellation request.
Will surely recommend this app for the purchase.
SUSIE B super nice speedy and helpful! Got to solve all my issues. Definitely going to buy again!
I ordered a few outfits and bows through the site. They came in and are absolutely adorable. I can't wait to dress my baby girl in them.
We did have one item that was incorrect, however Susie B from customer service was able to clear up the issue and get me a new item resent very quickly. The communication between the company was great and everything was done in a timely manner.
Lovely products. Arrived quicker than i expected. Excellent customer service from Louie. Will be purchasing from patpat again and reccomending to friends
I did have some problems with a couple of items that didn't meet my expectations, however Nico from the customer service managed to help me in a kind and quick way. Therefore I can only give (to him in particular) 5 stars! Excellent customer care!
Susie B was very helpful in getting an issue with my order straightened out. Top quality customer service!
Prodotti buoni, avevo ordinato 3 articoli ma ne sono arrivati solo 2 molto belli che già adoro! Per l articolo non arrivato ho contattato il servizio clienti e devo dire molto professionale soprattutto il sig. Louis. Sito molto consigliato.
Thank you so much for your help LEXX. Quickly and clearly resolved my problem. Accurately and clearly understood my needs
Nice clothes quality! Great customer service! Susie B was very nice and patient and helped me with my concerns!
I would definitely recommend this app
They give u quick response
Are highly concerned about any of your queries.
I m satisfied with all the stuff I got and Rachel help me to solve my problem... I will shop again from patpat and also refer this site and patpat Canada app to my friends...
I had a problem with my order (the photo was a bit different of the items) and Ronie was very kind and I have no problem to get back the money
I ordered a few outfits for my daughter but didn't order her right size. I received the items quickly and Customer Service addressed my issue within 24 hours! Susie B. Was wonderful to work with. I will definitely continue to purchase from them :)
I am very happy with the products I received, that came very quickly and everyone that I got them for loved them.
Love this website. Quick shipping. Material is great. Prices are amazing! I'm hooked to looking cute with my daughter
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts

