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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Mexico
1 review
0 helpful votes
Follow Fabiola C.
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Me encanta patpat
June 26, 2020

Mi experiencia es fabulosa. Hice mi pedido el 4 de mayo.
Considerando que es proveniente del extranjero el tiempo de espera es el necesario. Todo llego excelente y de muy buena calidad. Me encanta todo de su página. El precio es lo mejor

Date of experience: June 26, 2020
Italy
1 review
0 helpful votes
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Unfortunately clothes of my last purchase order don't fit well to me and I had to ask for money refund. Customer care, in particular Jimmy, helped me a lot. He proposed me many possible solution and at the end we found the one who was the best for me. Thank you Jimmy! :)

Date of experience: June 26, 2020
Minnesota
1 review
0 helpful votes
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Easy and simple
June 26, 2020

Love the shoe I got for my son. Ordered wrong size but I contact them right away. Got a refund no need to return shoe.

Date of experience: June 25, 2020
Texas
1 review
0 helpful votes
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Received help from Sarah from PatPat, thanks for your help regarding a couple of refunds on my account! Will definitely continue to purchase from PatPat!

Date of experience: June 25, 2020
Australia
1 review
0 helpful votes
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Love the products
June 25, 2020

I had accidently ordered identical items and Elaine was super helpful in sorting my issue. Thank you Pat Pat

Date of experience: June 25, 2020
California
1 review
0 helpful votes
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I am ordering from PatPat since almost a year now and without doubt I have received the best services from them.
Recently few items got ordered from my account due to my daughter's mistake but I got full refund within no time.
The customer support team was very quick in responding to my cancellation request.
Will surely recommend this app for the purchase.

Date of experience: June 25, 2020
Italy
1 review
0 helpful votes
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Perfect service!
June 25, 2020

SUSIE B super nice speedy and helpful! Got to solve all my issues. Definitely going to buy again!

Date of experience: June 25, 2020
Texas
1 review
0 helpful votes
Follow Sarah P.
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I ordered a few outfits and bows through the site. They came in and are absolutely adorable. I can't wait to dress my baby girl in them.
We did have one item that was incorrect, however Susie B from customer service was able to clear up the issue and get me a new item resent very quickly. The communication between the company was great and everything was done in a timely manner.

Date of experience: June 25, 2020
GB
1 review
0 helpful votes
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Lovely products. Arrived quicker than i expected. Excellent customer service from Louie. Will be purchasing from patpat again and reccomending to friends

Date of experience: June 25, 2020
NL
1 review
0 helpful votes
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Thanks Nico! :)
June 25, 2020

I did have some problems with a couple of items that didn't meet my expectations, however Nico from the customer service managed to help me in a kind and quick way. Therefore I can only give (to him in particular) 5 stars! Excellent customer care!

Date of experience: June 25, 2020
Canada
1 review
0 helpful votes
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Susie B was very helpful in getting an issue with my order straightened out. Top quality customer service!

Date of experience: June 25, 2020
Italy
1 review
0 helpful votes
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Ottimi prodotti
June 25, 2020

Prodotti buoni, avevo ordinato 3 articoli ma ne sono arrivati solo 2 molto belli che già adoro! Per l articolo non arrivato ho contattato il servizio clienti e devo dire molto professionale soprattutto il sig. Louis. Sito molto consigliato.

Date of experience: June 25, 2020
New York
1 review
0 helpful votes
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Great service
June 25, 2020

Thank you so much for your help LEXX. Quickly and clearly resolved my problem. Accurately and clearly understood my needs

Date of experience: June 25, 2020
GB
1 review
0 helpful votes
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Nice clothes quality! Great customer service! Susie B was very nice and patient and helped me with my concerns!

Date of experience: June 25, 2020
GB
1 review
0 helpful votes
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I would definitely recommend this app
They give u quick response
Are highly concerned about any of your queries.

Date of experience: June 25, 2020
Canada
1 review
0 helpful votes
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I m satisfied with all the stuff I got and Rachel help me to solve my problem... I will shop again from patpat and also refer this site and patpat Canada app to my friends...

Date of experience: June 25, 2020
France
1 review
0 helpful votes
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I had a problem with my order (the photo was a bit different of the items) and Ronie was very kind and I have no problem to get back the money

Date of experience: June 25, 2020
California
1 review
0 helpful votes
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I ordered a few outfits for my daughter but didn't order her right size. I received the items quickly and Customer Service addressed my issue within 24 hours! Susie B. Was wonderful to work with. I will definitely continue to purchase from them :)

Date of experience: June 24, 2020
Switzerland
1 review
0 helpful votes
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I am very happy with the products I received, that came very quickly and everyone that I got them for loved them.

Date of experience: June 24, 2020
California
1 review
0 helpful votes
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Awesome outfits
June 24, 2020

Love this website. Quick shipping. Material is great. Prices are amazing! I'm hooked to looking cute with my daughter

Date of experience: June 24, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3377
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