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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Canada
1 review
0 helpful votes
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They got back to me right away when I had issues with my shipping information and it was corrected quickly

Date of experience: June 28, 2020
GB
2 reviews
0 helpful votes
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First class service
June 28, 2020

Beautiful clothes, beautifully packed at very fair prices.
Cannot fault service and will definitely be ordering again.

Thank you LOUIE for your friendly service4

Date of experience: June 28, 2020
New York
1 review
0 helpful votes
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Incredible site!
June 28, 2020

Not only is the product amazing, but the customer service is flawlessly. I was taken care of by Karen P promptly and whole heartedly recommend this site! Thank you!

Date of experience: June 28, 2020
Australia
1 review
0 helpful votes
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Love Shopping with patpat
Good customer service reply with in one day
Good quality clothing and Nice looking

Date of experience: June 28, 2020
Australia
1 review
0 helpful votes
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Great products
June 28, 2020

Great products, fast delivery and helpfull staff. A small issue was resolved by junabelle very quickly

Date of experience: June 28, 2020
Illinois
1 review
0 helpful votes
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Highly recommended
June 28, 2020

The quality of the items is really good... pretty stuff... planning to purchase all baby n mommy stuff from pat pat

Date of experience: June 28, 2020
France
1 review
0 helpful votes
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Première commande chez PatPat, assez réticente je dois admettre... Délais de livraison convenable, articles très jolis et de qualité tout à fait raisonnable par rapport au prix. J'ai mal jugé la taille de certains vêtements (les débardeurs taillent assez grand), j'ai été prise en charge par le service client (merci KRISTIAN C.!) très rapidement, le problème a été résolu en moins de 48h... un week-end!
En résumé, je recommande!

Date of experience: June 28, 2020
Israel
1 review
0 helpful votes
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I receive The order 2 weeks.
Great quality
Great service
You have amazing thing in your website.
Good job!

Date of experience: June 27, 2020
India
1 review
0 helpful votes
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Best products
June 28, 2020

I just shopped from the patpat and the quality of the products are very good. They are looking too cute to my little daughter

Date of experience: June 27, 2020
Puerto Rico
1 review
0 helpful votes
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Me encanta la aplicación. Excelente y rápida respuesta en servicio al cliente. Cometí un error en la orden y me hicieron un reembolso en forma de crédito. Gracias a Belle por su excelente representación de la tienda. Sumamente satisfecha.

Date of experience: June 27, 2020
Canada
2 reviews
1 helpful vote
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5 stars
June 28, 2020

Want to be honest, I had a problem, but I contacted customer service
I got a reply from Phoebe
They were very helpful, I think they work hard to provide an excellent service

Date of experience: June 27, 2020
Massachusetts
1 review
0 helpful votes
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Patpat has good quality affordable baby clothing. Stylish and colorful as well! They also have 5star customer service, Nico resolved our package delivery issues in less than 24 hours. I'm one happy patpat customer!
Will continue shopping :)

Date of experience: June 27, 2020
North Carolina
1 review
0 helpful votes
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I purchased several nursing outfits and newborn clothes, but when I received them there were four items that were the incorrect sizes. I contact customer service and Susie B was quick to respond and fix these errors professionally.

Date of experience: June 27, 2020
GB
1 review
0 helpful votes
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Great service
June 27, 2020

Items were of good quality. However some items I received were a bit too big for my daughter, I contacted customer services and Romel was quick to fix my issue. Based on this I would definitely order from patpat again. Thanks

Date of experience: June 27, 2020
Italy
1 review
0 helpful votes
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Jimmy
June 27, 2020

Ho ordinato una taglia in più rispetto alla mia, il signor Jimmy È stato molto disponibile facendomi tenere l'articolo e mandarmi quello della mia taglia

Date of experience: June 27, 2020
Oregon
1 review
0 helpful votes
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Highly recommended
June 27, 2020

After long time due to Covid situation I have got my orders and during this period Ronie really help me trough email assuring me that my orders will be there soon. Even Ronie helped me with returning two clothes. Very fast and accurate and helpful in response. And the quality of clothes was surprisingly good. I will definitely buy stuffs from Patpat again.

Date of experience: June 27, 2020
Canada
1 review
0 helpful votes
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Jimmy was really understanding & resolved my issues super fast. Really appreciate his efforts to maintain a good customer service

Date of experience: June 27, 2020
New York
1 review
0 helpful votes
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It took a little bit more time of shipping than I expected, the size is not fit due to the baby is growing quickly. Belle helped me with this and I'm very satisfied with the service and how they resolved my concerns.

Date of experience: June 27, 2020
Malta
1 review
0 helpful votes
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I ordered 7 wooden educational toys, by mistake was sent 2 the same. Claire D helped me out with the issue fast! The missing item is already ordered and will be shipped soon. I will definitely continue to shop at Patpat.

Date of experience: June 27, 2020
Kentucky
1 review
0 helpful votes
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First PatPat Order
June 27, 2020

My first order was great except one item was accidentally sent in the wrong size. When I contacted the company, JUNABELLE M. Was quick to respond and issued a refund for the error! My favorite part was instead of asking me to return the item, she said to donate it to a local charity!

Date of experience: June 27, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3377
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