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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Slovakia
1 review
0 helpful votes
Follow Barbara K.
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The delivery was fast despite of Covid19 situation. The items that did not fit me were refunded within few days. Customer support responds within one day.

Date of experience: July 1, 2020
GB
1 review
0 helpful votes
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Very quick and helpful response. Brilliant customer service. Resolved very quickly. Will always order from this company.

Date of experience: June 30, 2020
Australia
1 review
0 helpful votes
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Good Service
July 1, 2020

Loved the material, quick delivery. One top didn't fit well and I contacted the customer service, they refunded me on the same day and even asked me to keep the top! Really happy with the service.

Date of experience: June 30, 2020
GB
1 review
0 helpful votes
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I love the stuff I ordered from PatPat! All fabrics are nice quality and everything is soft and comfortable.
Lovely outfits, amazing app, Customer service is outstanding.
There's some lovely items available on the site and the ordering process was very easy.
I'm so satisfied with my order that I made another order.
I highly recommend checking out PatPat.

+5
Date of experience: June 30, 2020
Canada
1 review
0 helpful votes
Follow Shweta K.
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Great experience with a pat pat
I have bought a lot of items from the pat pat and have been generally happy with the product.
Amazing quality, amazing price and amazing service! Rachel solved all my questions and everything great. Thank you very much, I will keep buying

Date of experience: June 30, 2020
GB
1 review
0 helpful votes
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We ordered some clothes from Patpat. Most of the order was good, but there were a couple of things we didn't like as much irl. After emailing patpat, we were given the option to keep the items and get the equivalent store credit, which worked out much better for us! The other clothes are great fit and good quality too.

Date of experience: June 30, 2020
Malaysia
1 review
0 helpful votes
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Nice app
June 30, 2020

Its a very good app for purchasing clothes for kids... PatPat team is performing really good and clarify our queries immediately... the person Ginn who handles my queries and doubts very clearly and friendly. 100%good app for purchasing...

Date of experience: June 30, 2020
Germany
1 review
0 helpful votes
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Good experience
June 30, 2020

The delivery was faster than expected. I had a very good experience with the customer service, very professional and nice.

Date of experience: June 30, 2020
Puerto Rico
1 review
0 helpful votes
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Servicio al cliente
June 30, 2020

Hice un pedido y tuve una situación con el mismo. Los contacté y me contestaron rápido. Resolviendo la situación de manera efectiva. Estoy muy complacida. Fui atendida por Jam.

Date of experience: June 30, 2020
Germany
1 review
0 helpful votes
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Die Kleidung für Mädchen ist wirklich süß. Der Kundenservice ist super schnell und hilfsbereit. Die Preise sprechen für sich:-)

Date of experience: June 30, 2020
Maryland
1 review
0 helpful votes
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Good crm
June 30, 2020

I had an issue with my order and wanted to cancel it and Rachel from customer service did it very fast for me

Date of experience: June 30, 2020
Spain
1 review
0 helpful votes
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Just Great!
June 30, 2020

Amazing quality, amazing price and amazing service! Ryan solved all my questions and everything great. Thank you very much, I will keep buying :)

+1
Date of experience: June 30, 2020
Italy
1 review
0 helpful votes
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Good service
June 30, 2020

I ordered 6 9 size but they were too big. Ronie solved my problem in a very good way. I'll buy something again

Date of experience: June 30, 2020
New Zealand
1 review
0 helpful votes
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Great items
June 30, 2020

I am inlove with my baby bag, so spacious, alot of storage, even a bonus has a USB input in the bag, A flask cover, I can grab items from the bottom easily from the back and even has straps to strap onto my pram. Worth my money 101%. I also got a infant bed for my baby cot it's so cute and I can carry this where ever I go, so handy! And my nail trimmer so cutte havent used but looks amazing, cant wait to use.

Date of experience: June 30, 2020
Hungary
1 review
0 helpful votes
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The products were very nice!
Also if an item does not fit you, it is quite fast fixed to get a bigger/smaller size.
Very kind and fast Service!

Date of experience: June 30, 2020
Greece
1 review
0 helpful votes
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Very nice products, amazing prices and very helpful customer care! I recommend this company to all who want good products at the best price!

Date of experience: June 30, 2020
Florida
1 review
0 helpful votes
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I got my first order from Pat Pat and it was great. However their were two items that didn't fit me and I contact their customer service department and Dan was so helpful. Dan help me through the whole process.

Date of experience: June 29, 2020
Iowa
1 review
0 helpful votes
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Good
June 30, 2020

Loved the clothes. Came pretty quick but the sizing is wayyyy off. 0-3 months will probably fit a 6-9. Good quality. No loose seems. Not super thin. Wish the sizing was better.

Date of experience: June 29, 2020
Canada
2 reviews
0 helpful votes
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Best
June 30, 2020

I loved, the selection, prices, the ease of the website. The shipping was pretty fast, and no added duties. And the return process is beyond amazing! Every company shld ( Thanks Jimmy) aspire to be this way.

Date of experience: June 29, 2020
Australia
1 review
0 helpful votes
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Prompt reply
June 30, 2020

Wrong size dress. Have offered to resend the correct size. Replied to enquiry very promptly and offer a solution.

Date of experience: June 29, 2020

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
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