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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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SUSIE B EXCELLENT SERVICE I WRITE FOR SOME INCOVENIENT AND SHE RESOLVED EVERYTHING SO QUICKLY THANKS POR EVERYTHING
It took not much time to get my items considering Covid situation. And my wife and daughter were so happy to get their matching dress! Also Jimmy was great to help me out regarding my concern, and I am satisfied with their product and service as well. I will definitely buy again!
Susie B is great and solved my issue the same day. She is great. I love PatPat and will recommend it to all my friends. I love the amount you have to choose from. Great clothes. Better prices.
Products ordered were of good quality and materials. Belle from Customer support was also really supportive and quick to respond.
Lovely and easy site to used happy with the service. I recommended this site for everyone is safe an honest.
I ordered matching family swimsuits and I loved the them. The kids swimsuits fit perfectly and the material is so soft. I didn't ordered the perfect size for myself and my husband but Phoebe with customer service worked to quickly get me the correct size. I was satisfied with her quick response and willingness to help me get the right size.
I was got wrong size during purchase and requested refund. Jam, the customer service provided excellent support and was response on time as well. Regular update was provided by Jam as well. I'm very happy with his service.
Quality clothes! And wonderful customer service! They got here fast and they are packaged wonderfully. I'm super impressed!
I accidentally ordered the wrong item and their customer service rep Susie B. Answered my email very quickly, was kind and helpful.
Patpat has the best selection of clothing I have ordered four times thru them and have been more than happy each time. Shipping takes 1.5-2 weeks each time I have ordered and comes in water proof bags to keep clothes safe which is amazing. Highly recommended
Although it took long to get the product, the price and quality worth it.
I overestimate the size, but they very quick and re-ship a new one.
Mi experiencia fue muy buena la calidad de las prendas es buena y los precios muy accesibles tuve un pequeño problema pero me comuniqué con atención al cliente( Romie) y resolvió mi problema la recomiendo
I purchased 2 matching dresses outfits for me and my daughter on June 19th and got it delivered to me on June 29th. Very fast delivery. Once i opened them, i just had to try it on right away. The feel and fabric is so nice. Great quality. I will be ordering from PatPat again very soon. Thank you PatPat.
PatPat has the most adorable kids clothes and beautiful maternity clothes too. Their prices can't be beat and the quality is outstanding along with top notch customer service. I placed my order and had it shipped within two to three days and in my hands in a little over a week! Could not be happier with my purchases!
شكراً لاهتمامكم خدمتكم ممتازه وان شاءالله توصل الطلبيه بعد انتظار طويل والخطا من خدمة النقل بسببهم تم تاخير التوصيل
I was having issues with shipping but Karen P. Helped tremendously! I'm very happy with how fast she responded and how well everything went.
One of the best online boutiques! The prices are amazing! And the customer service is amazing, I had a litle problem with some shoes i order and Kriatian C when above and beyond on helping me resolve, this is the kind of customer services every business need! I will forever be a patpat customers
Like the design, great customer service. Has lots of clothes to choose for my daughter and me, mine me style
Ha sido un placer comprar aquí, todo ha llegado en perfecto estado, muy bien empaquetado, así como la resolución de problemas fantásticamente con RACHEL.
Thank You Ryan for helping me to solve my issues and feedback. I faced some issues on my orders and Ryan is patiently helping me in it. Truly appreciated.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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